Referral Administrator (SPA)


Company:	NHS Jobs
Salary:	£25,760 - £27,476
Hours:	Full-time
Location:	Peterborough , Cambridgeshire, PE1 1HJ
Job type:	Contract
Posting date:	3 Aug 2026
Closing date:	17 Aug 2026

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Summary

Please refer to the attached job description and person specification for full details of responsibilities. Word processing, emailing or printing and sending of all forms of correspondence, reports and summaries that are required. Undertake diary management for clinicians and/or managers, as required. Organise relevant appointments for clinical staff, using appropriate systems. Provide operational support to colleagues. Deal with staff and service user requests as and when required, including processing self-referrals in-line with service algorithms and in accordance with Trust procedures. Formatting, Inputting and updating service user information and service user/team activity on computerised information systems, creating service user notes where necessary and according to policy. Maintain filing in both paper and electronic records, ensuring that it is kept up to date at all times. In accordance with Trust procedures, track and receive notes in a timely manner. Ensure good customer service by providing a professional and effective telephone service, taking accurate messages and providing information and signposting as requested and appropriate. Undertake training of new staff as directed by Line Manager and/or other managers. Provide cover as directed by Line Manager for other members of the admin team in their absence and assist with their workloads as necessary and undertake such other duties as may be reasonably required commensurate with the grade of the post.

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