Patient Services Advisor (Extended Access Sessions)


Company:	NHS Jobs
Salary:	£13.25
Hours:	Full-time
Location:	Ellesmere, SY12 0DB
Job type:	Permanent
Posting date:	3 Aug 2026
Closing date:	31 Aug 2026

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Summary

Working Pattern Approximately 12-18 hours per month Weekday evenings: 4:00pm 8:00pm Saturdays: 8:00am 1:00pm Shifts across Ellesmere Health Centre (EHC) and Churchmere Medical Centre (CHC) Rota provided one month in advance Designed to offer a high level of flexibility around other commitments About the Role As a Patient Services Advisor, you will be a key part of our front-line team, ensuring patients receive a professional, efficient, and compassionate service. Your duties will include: Welcoming and assisting patients at reception Managing telephone, face-to-face, and online enquiries Booking and managing appointments Signposting patients to the most appropriate service Supporting clinicians and maintaining smooth clinic operations Carrying out administrative tasks accurately and efficiently Training & Career Development We are committed to supporting our staff to develop and succeed. Full training provided for the PSA role Initial training delivered during core working hours Ongoing access to learning and development opportunities Opportunity to gain experience in Primary Care and develop skills for future roles within the NHS A great stepping stone for those interested in a long-term healthcare career

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