Unit Manager - Outpatients Administration | Great Western Hospitals NHS Foundation Trust


Company:	The Great Western Hospitals NHS FT
Salary:	£28,392 - £31,157 per annum pro rata
Hours:	Full-time
Location:	Swindon, SN3 6BB
Job type:	Permanent
Posting date:	3 Aug 2026
Closing date:	2 Sept 2026

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Summary

Previous applicants need not apply

The Outpatient Unit Manager will lead on the day-to-day management of unit teams and serve multiple specialties, supporting the Operations Managers to deliver key performance indicators and service standards and developments.

You will provide first line management of the Administration unit, with responsibility for performance, workload management, policies and procedures, standards of customer care and quality.

In liaison with the Operations Managers, you will be responsible for ensuring the appropriateness of the services and ensure that the performance management requirements of the Trust are met.

At the time of advertising, this role does not meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK. For this reason, we are unable to sponsor anyone for a skilled worker visa for this role. We are happy to accept applications from candidates who can prove their right to work in the UK or via alternative visa routes. Such applications will be considered alongside all other applications.

To lead on the day-to-day management of unit teams and serving multiple specialties, supporting the Operations Managers to deliver key performance indicators and service standards and developments.

To provide first line management of the Administration unit, with responsibility for performance, workload management, policies and procedures, standards of customer care and quality.

In liaison with the Operations Managers, responsible for ensuring the appropriateness of the services and that the performance management requirements of the Trust are met. In particular financial expenditure targets, cost control, quality, and activity targets

We are proud to be part of BSW Hospitals Group – a formal partnership between Great Western Hospitals NHS Foundation Trust, Royal United Hospitals Bath NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17, 600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people. We are creating a heath and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.

Operationally responsible for the delivery of the key performance indicators for the Outpatients Unit, in line with divisional and organisational goals and targets, including delivery of national targets like 18-weeks Referral to Treatment, Slot Utilisation and Clinic Template Management.

Please see attached job description for full details.

This advert closes on Monday 10 Aug 2026

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