Placement & Brokerage Officer


Company:	Wax Recruitment Ltd
Salary:	£14.28
Hours:	Full-time
Location:	Merseyside, CH41 2YA
Working pattern:	Hybrid - 2 days remote
Job type:	Contract
Posting date:	3 Aug 2026
Closing date:	2 Sept 2026

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Summary

Job title: Placement & Brokerage Officer

Job Category: Admin & Clerical

Location 2 Alice Square, Birkenhead, Merseyside, CH412YA, Wirral MBC

Hours per week 37

Salary: £14.28 per hour

2 days remote, 3 days in the office

Organised, proactive, and confident, you communicate well with professionals, providers, and stakeholders alike. Strong IT skills, a keen eye for detail, and the ability to manage competing priorities with calm and professionalism. Work well in a team, are committed to high standards, and care deeply about delivering safe, person-centred outcomes. Whether you're brokering a complex care package or supporting a rapid hospital discharge, you bring empathy, resilience and a solution-focused mindset

Purpose

The Care Arrangement Team is responsible for coordinating and arranging care packages for individuals with assessed needs, ensuring timely access to appropriate support from contracted providers. The team works in line with service agreements, care plans, and organisational standards, using case management systems to accurately record care arrangements and support care planning and service monitoring.

This role will work as part of the Care Arrangement Team and will have an interface with the community care market, engaging with providers to monitor capacity and availability. By maintaining effective relationships with providers, the role helps ensure that care packages are sourced efficiently and meet individual needs. Operating across Adult Social Care and in partnership with a wide range of stakeholders, the team plays a key role in organising, communicating, and brokering packages of care.

All activities are carried out in line with the statutory requirements of the Care Act 2014, ensuring that individuals receive personalised, timely, and effective support.

Role Specific Knowledge, Experience And Skills

Qualifications

• Educated to GCSE level or equivalent (including Maths and English)

• Desirable Level 2 or above qualification in IT/Computer literacy

Knowledge & Skills

• Excellent IT proficiency (Microsoft Office, Liquidlogic, E-Brokerage, Power BI).

• Skilled in analysing, interpreting, and presenting statistical data effectively.

• Capable of working to tight timescales

• Collaborative team member to ensure a seamless service delivery across service areas whilst working on a rota

• In-depth and demonstrable knowledge of relevant work practices, processes, and procedures, with the ability to support and guide others.

• Good communication skills and the ability to build strong, effective relationships and networks.

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