20703 - Senior Probation Officer - Norfolk - East of England


Company:	Ministry of Justice
Salary:	£46,746 - £48,760
Hours:	Full-time
Location:	Norwich, NR3 1RT
Working pattern:	On-site
Job type:	Permanent
Posting date:	3 Aug 2026
Closing date:	18 Aug 2026

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Summary

The job holder will be expected to manage and lead staff within the operational area to the required standard, and will offer support and cover to other teams/functions during periods of absence.

In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

If relevant to the role, some out of hours working may be required

Responsibilities, Activities & Duties

Senior Probation Officers may be required to undertake any combination, or all, of the duties and responsibilities set out below.

To provide effective management and leadership to the team

To be accountable for the quality delivery of good practice and team performance improvement within policy and national standards

To ensure that all team resources, including interventions, are deployed cost effectively and provide best value in terms of both budget control and realising the organisation's strategic aims

To ensure that staff can efficiently and effectively meet the requirements of the NPS' contract with HMPPS, Community Rehabilitation Companies (CRC) and local business plans as required

To access, interpret, analyse and apply performance data pro-actively in order to maximise LDU/team performance, evaluate practice and deliver organisational aimsTo proactively manage staff development, issues of underperformance, attendance, health and safety, employee relations and diversity matters. Adopt a consistent, fair and objective standpoint when making decisions in relation to individual staff issues

To ensure that offender managers manage risk appropriately, and meet all public protection standards and targets

To contribute directly to public protection through multi-agency arrangements and individual casework review, discussion and feedback

To promote a culture of innovation and continuous improvement to service delivery

To manage financial resources for your area of responsibility as required by your Head of Operational Function and in line with HMPPS financial regulations and policies. To authorise expenditure within financial limits

In accordance with the business plan, to provide a leading role and direction in work with partners and key stakeholders, and represent the NPS as appropriate to the role

To facilitate effective communication between the LDU/Operational Unit management team and internal and external partners

To play an active part in the corporate management of the NPS as necessary, as a member of the LDU/Operational Unit Management Team

To undertake specific areas of responsibility as delegated by the Head of Operational Function.

Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes

Carry out safeguarding children duties in accordance with the NPS statutory responsibilities and agency policies

To work within the aims and values of NPS and HMPPS

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under Job Evaluation and shall be discussed in the first instance with the Job Holder

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