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People Advisor (Employee Relations)

Company:Dignity
Salary:£40,000 to £40,000 a year
Hours:Full-time
Location:Birmingham, B73 6AP
Job type:Permanent
Posting date:3 Aug 2026
Closing date:28 Oct 2026
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Summary

Position: People Advisor (Employee Relations)

Location: Sutton Coldfield, Birmingham (Hybrid flexible working)

Job Type: Full-Time, Fixed-Term Contract (18-months)

Salary: Up to £40,000 per annum

Be

the

Trusted

Voice

Behind Our

People

Decisions

At

Dignity,

we're

committed

to

creating

a

supportive,

inclusive

and

high-performing

workplace

where

our

colleagues

can

thrive.

As

an

Employee

Relations

Advisor

,

you'll

play

a

vital

role

in

helping

managers

navigate

people

matters

confidently,

fairly

and

consistently,

whilst

ensuring

we

deliver

an

outstanding

colleague

experience

across

the

business.

 

This

is

an

excellent

opportunity

for

an

experienced

HR

or

ER

professional

who

enjoys

building

strong

relationships,

solving

complex

people

challenges

and

influencing

positive

outcomes.

What

You'll

Be

Doing

As

a

trusted

advisor

to

managers

and

colleagues

across

the

organisation,

you'll

provide

expert

guidance

on

a

wide

range

of

employee

relations

matters,

helping

to

minimise

risk

while

delivering

practical,

people-focused

solutions.

Key

responsibilities

include:

  • Managing

    employee

    relations

    casework

    from

    start

    to

    finish,

    including

    investigations,

    hearings

    and

    outcomes.

     

  • Advising

    and

    coaching

    managers

    on

    performance,

    probation

    and

    employee

    relations

    matters.

     

  • Supporting

    the

    delivery

    of

    people

    initiatives

    through

    data,

    insights

    and

    reporting.

     

  • Delivering

    and

    supporting

    people

    management

    training

    across

    the

    business.

     

  • Building

    collaborative

    relationships

    with

    stakeholders

    across

    the

    organisation

    and

    wider

    People

    team.

     

  • Supporting

    the

    delivery

    of

    a

    positive

    people

    agenda

    throughout

    the

    employee

    lifecycle.

What we're looking for

We're

looking

for

someone

who

combines robust

employee

relations

expertise

with

excellent

stakeholder

management

skills

and

a

genuine

passion

for

helping

people

succeed.

You'll ideally have:

  • Proven

    experience

    managing

    employee

    relations

    casework

    and

    advising

    managers

    on

    a

    wide

    range

    of

    ER

    matters.

     

  • Strong

    knowledge

    of

    UK

    employment

    law,

    policy

    interpretation

    and

    procedural

    fairness.

     

  • Experience

    coaching

    and

    influencing

    managers

    to

    achieve

    positive

    people

    outcomes.

  • Excellent

    written

    communication

    skills

    with

    the

    ability

    to

    produce

    high-quality

    documentation

    and

    reports.

  • Strong

    organisational

    skills

    with

    the

    ability

    to

    manage

    competing

    priorities

    and

    deadlines.

  • Advanced

    stakeholder

    management

    and

    relationship-building

    capability.

  • Experience

    using

    HR

    systems

    and

    data

    to

    support

    decision-making.

  • Adaptable,

    resilient

    and

    comfortable

    managing

    challenging

    conversations.

  • CIPD

    Level

    5

    (or

    above),

    or

    equivalent

    experience.

You'll enjoy this role if you

  • You

    enjoy

    helping

    managers

    make

    confident,

    fair

    and

    balanced

    people

    decisions.

  • You

    can

    balance

    commercial

    thinking

    with

    empathy

    and

    professionalism.

  • You

    thrive

    in

    a

    fast-paced

    environment

    where

    no

    two

    days

    are

    the

    same.

  • You

    enjoy

    building

    strong

    relationships

    and

    being

    a

    trusted

    partner

    to

    the

    business.

  • You're

    passionate

    about

    creating

    a

    positive

    employee

    experience

    and

    driving

    continuous

    improvement.

What you can expect from us

Whether you’re stepping into broader responsibility or deepening your expertise, we’ll support you with a benefits package designed to help you thrive, both professionally and personally.

  • Time to recharge

    – 25 days’ annual leave plus bank holidays, giving you the space to rest and maintain a healthy balance.

  • Recognising your impact

    – Opportunity to earn a yearly bonus of up to £500.

  • Healthcare when it matters

    – Private medical cover for you, giving peace of mind and quicker access to treatment.

  • Planning for your future

    – 4% matched pension contribution to help you build long-term financial security.

  • Peace of mind

    – Life assurance cover at 2x your salary to support your loved ones.

  • Support when you need it

    – Access to a 24/7 Employee Assistance Programme, occupational health services and confidential counselling.

  • Developing your potential

    – Ongoing development opportunities, including apprenticeships and clear career progression pathways.

  • Everyday savings and perks

    – Access to MyStaffShop, our employee rewards platform, offering savings across high street and online retailers, alongside eyecare support, flu jabs and additional lifestyle discounts.

  • Making work easier

    – Free on-site parking available at most of our locations.

What are the next steps?

If this sounds like the next step in your career and you’re ready to support families and lead with professionalism, simply hit the ‘apply’ button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps.

Why Life Services Group

Life Services Group exists to help every family in Britain navigate the hardest moments of life. We bring together trusted names across funeral services, crematoria and cemeteries, legal services, direct cremation and wills, including Dignity Funeral Directors, CMG, Simplicity Cremations, Dignity Legal Services and Farewill, so families can get more of the support they need in one place.

Our ambition is to support one in three families across the UK as they plan for, navigate and deal with death. We want to set a new standard for care, service and simplicity across the sector.

Death is part of life, and being there for families when it matters is what we do. That means making difficult moments feel more supported, more straightforward and more human.

We are building a modern group that supports families at every stage, from planning ahead with wills and funeral plans, to arranging a funeral, cremation or burial, and managing probate afterwards. This is a defining moment for our business. With stronger foundations, clearer strategy and real momentum, we can change end-of-life care for the better. We are modernising how we work, investing in our colleagues and technology, and helping more families than any one brand could alone.

Wherever you work in Life Services Group, in one of our local teams, specialist brands or group functions, you’ll be part of work with meaningful purpose. You will help families through some of life’s hardest and most important moments.

Across all our brands, we want colleagues to grow with us through better training, stronger support, modern tools and clearer opportunities to build skills and confidence. You’ll be part of teams who care deeply about what they do, look out for each other and take pride in doing work that matters.

You will also help shape the future of end-of-life care. That means making support simpler, more connected and more human for families, while each brand keeps the identity, expertise and community connection people already know and trust.

If you want a career with meaningful purpose, room to grow with us and the chance to shape the future, find your Life’s work.

FCA Statement

Dignity is part of a group that includes FCA-regulated activities, and some roles may be subject to relevant training, screening, conduct, and regulatory requirements. This will be confirmed as part of the recruitment process.

 

Equality, Diversity and Inclusion Statement

Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging.

Any unsolicited submissions from agencies will be accepted as a direct application from the candidate, and no fees will be payable.

We reserve the right, depending on application numbers, to close or extend the closing dates for positions; we would therefore recommend an early application.

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