Neurodiversity Business Manager - Part time


Company:	Acorn Training LTD
Salary:	£28,000 - £32,000
Hours:	Full-time
Location:	Burton-on-Trent, DE14 1JP
Working pattern:	On-site
Job type:	Permanent
Posting date:	31 Jul 2026
Closing date:	30 Aug 2026

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Summary

Part time position based on £28,000 - £32,000 FTE

We reserve the right to close this advertisement at any time if we receive suitable applications for the role.

The Neurodiversity Operations Manager will provide strategic leadership and operational oversight of specialist neurodiversity services, ensuring high‑quality, person‑centred support for neurodivergent individuals across employment, education, and community settings.

This role requires strong expertise in neurodiversity, including conditions such as autism, ADHD, dyslexia, dyspraxia, and learning differences, combined with proven commercial and sales acumen to design, promote, and lead successful commercial neurodiversity packages.

The postholder will drive service excellence, develop new revenue-generating opportunities, build cross-sector partnerships, and deliver measurable impact that enables neurodivergent people to thrive in sustainable employment.

Key Responsibilities

Strategic Leadership & Service Management

Provide strategic direction and operational oversight for all neurodiversity-related services and commercial programmes.

Lead workforce planning, recruitment, professional development, and coaching of neurodiversity specialists.

Manage service delivery models that reflect best practice in neuro inclusion, accessibility, and personalised employment support.

Commercial Growth & Sales Leadership

Lead the development, promotion, and sales of commercial neurodiversity packages for employers, commissioners, and external partners.

Identify new business opportunities and convert leads into sustainable commercial contracts.

Develop proposals, business cases, pricing models, and tailored commercial offers.

Build and maintain a commercial pipeline and achieve revenue growth targets

Partnership & Stakeholder Engagement

Build high-impact partnerships with employers, commissioners, health services, education providers, and community organisations.

Promote neuroinclusive practices and negotiate workplace adjustments, training packages, and consultancy services.

Represent the service at regional and national forums, influencing neuro inclusion strategy and policy.

Quality, Compliance & Performance

Oversee service-wide performance management, ensuring targets, KPIs, and quality standards are met.

Drive continuous improvement, quality assurance, and audit readiness.

Ensure compliance with safeguarding, data protection, accessibility standards, and equality legislation.

Client & Employer Support

Champion neuro-inclusive employment practices and ensure accessible service pathways.

Support teams to provide personalised assessments including:

Adjustment planning

Workplace accessibility guidance

Benefits advice and “better‑off” calculations

Travel and independence support

Promote neurodiversity awareness and improve employer confidence through training, consultancy, and coaching

Data, Reporting & Insight

Ensure accurate reporting, data integrity, CRM compliance, and performance dashboards.

Use insight to identify trends, inform strategy, and drive service improvement.

Key Performance Indicators

Service Performance & Outcomes

Achievement of overall IPS contractual targets - All job starts, sustainment, and flow targets met or exceeded across the entire service

Performance of multiple IPS teams - All teams consistently performing at or above required levels; action plans in place for underperformance

Year‑on‑year service growth - Demonstrable improvement in outcomes, referrals, and partnership reach

Strategy, Planning & Leadership

Workforce planning & staffing stability - Recruitment completed within target timescales; staffing levels maintained; succession plans in place

Leadership effectiveness - Evidence of strong team culture, low turnover, and high engagement

Delivery of strategic initiatives - Completion of planned service improvements, innovations, or expansions

Quality, Compliance & Fidelity

IPS fidelity improvement - Service maintains readiness and shows upward movement in fidelity domains

Internal audit results - Meets or exceeds audit quality thresholds with minimal actions

Compliance & risk management - Safeguarding, data protection, and operational risks effectively monitored and controlled

Commissioner & Stakeholder Engagement

Commissioner relationship management - Positive feedback; timely reporting; no escalations or contract risks

Stakeholder participation - Regular attendance and contribution to system boards, integration meetings, and provider collaboratives

System partner engagement - High quality joint working with Primary Care, ICBs, DWP, community partners

Financial Management

Budget oversight - Service delivered within budget; cost controls and forecasts updated monthly

Resource allocation - Staffing, caseload flow, and outreach resources deployed effectively to maximise outcomes

Employer Engagement & External Partnerships

Strategic employer partnerships - Growth in quality employer relationships supporting recruitment pathways

Cross‑sector collaboration - Increased partnerships with health, community, voluntary and employer sectors

Data, Reporting & Insight

Performance reporting quality - Accurate, timely reports to senior leadership and commissioners

Data integrity - CRM and reporting data meets high quality thresholds; errors reduced or eliminated

Use of insights to drive improvement - Evidence that data is used to inform strategy, performance actions, or service redesign

Job Benefits

Flexible working including home-based, centre-based, or hybrid job role dependant

Up to 26 days annual leave, with the option to purchase up to 10 additional days

Pension scheme to support your long-term financial wellbeing

Training and professional development, including CPD workshops and professional qualifications

Westfield Health Scheme with benefits including 13 healthcare services, cashback towards essential health bills, counselling and therapy treatments, fast access to MRI, CT, and PET scans, and discounted shopping vouchers

Wellbeing initiatives including Wellbeing Wednesdays and the Mental Health at Work Pledge

Disability Confident Leader, Menopause Workplace Pledge, Armed Forces Covenant, Ban the Box Employer, and secure prayer spaces

Annual paid volunteering day and charity initiatives

Cash incentives for Employee of the Month and Employee of the Year awards

£500 Recommend a friend scheme

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