Senior Attendance Officer - Family Outreach


Company:	Heartwood Learning Trust.
Salary:	£22,970 - £24,888
Hours:	Full-time
Location:	York, YO26 6PA
Working pattern:	On-site
Job type:	Permanent
Posting date:	31 Jul 2026
Closing date:	30 Aug 2026

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Summary

Are you passionate about making a real difference in the lives of young people and their families? We're looking for a proactive, compassionate and highly organised Senior Attendance Officer – Family Outreach Worker to help improve student attendance, break down barriers to learning, and support families in achieving the best outcomes for their children.

In this rewarding role, you'll work closely with students, parents, school staff and external agencies to promote excellent attendance, deliver targeted family support, analyse attendance data, and implement effective intervention strategies. From building positive relationships through home visits to using data to identify trends and drive improvement, you'll play a vital role in ensuring every student has the opportunity to thrive.

If you have excellent communication skills, a passion for safeguarding and supporting young people, and the confidence to work both independently and collaboratively, we'd love to hear from you. Join our dedicated team and make a lasting impact every day.

What we can offer:

Experienced and supportive School Leadership Team

Opportunities for staff to develop through Continuous Professional Development

Local Government Pension scheme

Occupational Health

Employee Assistance Programme

Cycle to work scheme

Free on site Parking

Job Details

Hours of Work: 37 Hours per Week, Term Time Only

Position Type: Permanent Post

Line Manager: Vice Principal

Travel Required: Yes

The salary is dependent on current qualifications and experience, please see the attached job description for more information.

Application Process

Please complete the online application form to apply for this role. All candidates are advised to refer to the job description and person specification before making an application. You should use the information supplied with in the Job Description & Person Specification to make the best of your application by identifying some specific pieces of work you may have undertaken in any of these areas. Your application may be viewed in regard to some or all of the skill specific areas over the course of the selection process. Applications via agencies will not be considered.

Interviews will take place as soon as possible after the closing date.

We are committed to safeguarding and protecting our children and young people and expects all staff and volunteers to share this commitment. All posts are subject to a safer recruitment process which includes enhanced criminal records and barring checks, scrutiny of employment history, robust referencing and other vetting checks.

Our safeguarding system is underpinned by a range of policies and procedures which encourage and promote safe working practice across the Trust. On joining you will be required to undergo continuous professional development to maintain safe working practice and to safeguard our children and young people.

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