Benefits Assessor (Benefit Customer Engagement and Compliance Team) – 3 Roles


Company:	Cannock Chase Council
Salary:	£25,989 - £28,142
Hours:	Full-time
Location:	Cannock, WS11 1BG
Working pattern:	Hybrid - 1 day remote
Job type:	Permanent
Posting date:	31 Jul 2026
Closing date:	12 Aug 2026

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Summary

Role Numbers: RF544, RF569 & RF587

Grade D: £25,989 - £28,142 per annum (pay award pending)

Contract Type: Permanent

Hours: 37 per week

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Why join us?

Working for Cannock Chase District and Stafford Borough Councils gives you the opportunity to

make a real difference while enjoying excellent terms and benefits, including:

• Flexitime scheme to support work–life balance

• Flexibility in working arrangements

• Local Government Pension Scheme

• 23 days annual leave, rising to 26 days after 5 years continuous service

• Discounted Council Leisure Centre Membership

• Cycle to Work Scheme

• Free Car Parking

• Casual Car User Allowance

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About the role

Cannock Chase Council and Stafford Borough Council are committed to achieving excellence in the processing of Housing Benefit and Local Council Tax Support claims together with the recovery of overpaid benefit, from their shared Benefits Service.

The following opportunities have arisen for candidates with the appropriate skills, experience and commitment to work in the shared Benefits Service. Whilst the successful candidates will be based primarily in Cannock, you may be required on occasion to work at sites across the Cannock Chase and Stafford Borough areas.

As part of a busy team you will be required to provide support to customers both face to face, over the phone and / or e-mail. You will be required to assess changes in circumstances identified as a result of on going reviews and will be required to consider Discretionary Housing Payments in accordance with departmental guidance.

The successful candidates will be required to undergo a Baseline Personal Security Standard Check once appointed, which includes a Basic DBS Disclosure and enhanced identity checks.

Further details are available in the supporting documentation.

Ready to make a difference?

If you’re looking for a role where your expertise will be valued, your development supported, and your work will have a meaningful impact across two ambitious local authorities, we’d love to hear from you.

Apply today and take the next step in your career with us.

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How to apply

Apply online at: https://staffordandcannockjobs.engageats.co.uk

If you require alternative ways of applying or need any reasonable adjustments, please contact us on 01543 462621 or email us quoting the role number at:

✉ recruitment@cannockchasedc.gov.uk

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Closing date: Wednesday 12th August 2026

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Cannock Chase District and Stafford Borough Councils are Equal Opportunities Employers

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