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Client Technical Manager

Company:Aventum Group
Salary:Not specified
Hours:Full-time
Location:London, EC3R 8AF
Working pattern:Hybrid - 2 days remote
Job type:Permanent
Posting date:31 Jul 2026
Closing date:30 Aug 2026
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Summary

The Delegated Authority Client Technical Manager oversees the technical aspects of delegated authority agreements between the company and third-party insurers, brokers and other partners. This includes managing the implementation, governance and performance of delegated authority arrangements, ensuring compliance with industry regulations and internal standards, and supporting the development of strategic improvements within the delegated authority operation.

Role Accountabilities

- Produce Binding Authority contracts, Reinsurance contracts, endorsements and any other documentation required within the DUA lifecycle.

- Provide technical support and advice to internal teams on delegated authority matters such as underwriting, compliance and claims.

- Build and maintain strong relationships with key internal and external stakeholders, including underwriters, brokers and insurers, to ensure alignment on delegated authority arrangements.

- Act as the key point of contact for issues related to delegated authority, providing guidance and resolution when required.

- Ensure that the Placement and Delegated Authority frameworks are adhered to and updated as necessary.

- Use internal and external tools to ensure documentation contains the correct clauses, conditions, taxes and jurisdiction-specific requirements.

- Assist Client Services Executives and IBA with resolving any issues relating to payments to the markets or from clients.

- Provide ad hoc support to the Team Lead and other team members as needed.

- Undertake any additional duties as assigned.

Role Requirements

- Extensive working knowledge of delegated authority insurance and reinsurance agreements.

- Understanding of underwriting, claims processes and risk management.

- Experience in London Market Binding Authority and Coverholder application processes.

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