Social Media Manager
| Company: | Top Cloud Logistics Ltd |
|---|---|
| Salary: | £37,000 - £46,000 |
| Hours: | Full-time |
| Location: | SUTTON COLDFIELD, B76 9EH |
| Working pattern: | Hybrid - 2 days remote |
| Job type: | Permanent |
| Posting date: | 31 Jul 2026 |
| Closing date: | 30 Aug 2026 |
Summary
Key Responsibilities
• Strategy Development: Design and execute a
social media strategy aligned with the company’s
goals to enhance brand visibility and drive sales in
the logistics sector.
• Content Creation: Produce engaging, high-quality
content (including posts, videos, and graphics)
tailored to platforms such as LinkedIn, Twitter/X,
Instagram, and Facebook, showcasing our services
and expertise.
• Audience Engagement: Monitor and respond to
customer inquiries, comments, and feedback on
social media platforms to foster positive
relationships and enhance customer service.
• Data Analysis: Track and analyse social media
performance metrics (e.g., engagement, reach,
conversions) using tools like Google Analytics,
Hootsuite, or similar, and provide actionable
insights to optimize strategies.
• Collaboration: Work closely with the marketing
and sales teams to ensure consistent messaging
and leverage social media to support lead
generation and customer retention.
• Trend Awareness: Stay updated on social media
trends, logistics industry developments, and
competitor activities to keep our online presence
innovative and competitive.
• Compliance: Ensure all content adheres to brand
guidelines and complies with UK advertising and
data protection regulations.
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