Dispenser - General Practice


Company:	NHS Jobs
Salary:	£13.50
Hours:	Full-time
Location:	York, YO32 5UA
Job type:	Permanent
Posting date:	30 Jul 2026
Closing date:	14 Aug 2026

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Summary

Job title: Dispenser Hours: 15 hours per week Working pattern Monday: 0800 - 1600 Friday 1015 - 1815 Job Purpose The Dispenser is responsible for providing a safe, accurate and efficient dispensing service to eligible dispensing patients in accordance with NHS regulations, Standard Operating Procedures (SOPs) and practice policies. Working as part of the multidisciplinary team, the post holder will dispense medications, manage dispensary stock, process prescription requests, maintain accurate records and deliver excellent customer service. The role requires a high level of accuracy, attention to detail and a commitment to providing high-quality patient care. Main duties and responsibilities Dispensing Dispense acute and repeat prescriptions safely and accurately in accordance with SOPs. Process prescription requests using the practice's clinical systems and the Electronic Prescription Service (EPS). Maintain accurate dispensing records, including Controlled Drug (CD) registers where applicable. Respond to patient queries and provide clear, professional advice within the scope of the role. Ensure prescription charges are collected correctly and declarations are completed where required. Prepare prescription forms and associated documentation for submission in line with NHS guidance. Stock Management Receive, check and store medicines in accordance with medicines management guidance. Maintain effective stock control to ensure continuity of supply while minimising waste. Monitor expiry dates and rotate stock appropriately. Ensure medicines, including refrigerated items, are stored safely and temperature records are maintained. Support the management of medicines held for off-site clinical use where required. Administration Maintain accurate and confidential records using practice computer systems. Process dispensary invoices and correspondence in accordance with practice procedures. Handle payments and maintain accurate financial records where required. Quality and Compliance Maintain a clean, organised and safe dispensary environment. Ensure compliance with NHS regulations, professional standards and practice policies. Follow all Standard Operating Procedures relating to dispensing and medicines management. Participate in audits, training and quality improvement initiatives as required.Team Working Work collaboratively with GPs, pharmacists, nurses and the wider practice team. Support colleagues during periods of increased workload. Promote a positive, respectful and professional working environment. Undertake any other duties appropriate to the role as reasonably requested by the Practice.About You About You We are looking for someone who: Has excellent communication and customer service skills. Is organised, accurate and has a high attention to detail. Can prioritise workload and remain calm under pressure. Works well independently and as part of a team. Has good IT and administrative skills. Is flexible, reliable and committed to delivering high standards of patient care. Demonstrates professionalism, integrity and a positive attitude. Previous dispensing experience within a GP practice or community pharmacy is desirable. A dispensing qualification is advantageous but not essential, as training and support may be available for the right candidate. What We Offer NHS Pension Scheme Enhanced maternity and paternity pay Enhanced sick pay Annual leave entitlement that increases with length of service On-site parking Ongoing training and development opportunities A friendly, supportive and welcoming team environment If you are looking for an opportunity to make a real difference to patient care and would like to join a dedicated and supportive practice team, we would love to hear from you.

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