Administration Officer


Company:	NHS Jobs
Salary:	£25,272
Hours:	Full-time
Location:	Coventry, CV2 2DX
Job type:	Permanent
Posting date:	30 Jul 2026
Closing date:	13 Aug 2026

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Summary

Utilise relevant Trust IT systems, as determined by the role, ensure all relevant patient data is collected and input accurately in line with Trust guidelines. These systems may include iPM, CRRS, and other data bases. Collate, input and monitor department documentation and information to assist with the production of monthly reports for the department. Responsible for the dissemination of all relevant information to departments, external and internal users (e.g. dissemination of minutes, memos). Assist with training new team members in Trust operational systems and department procedures. Responsible for ordering stationery and other equipment whilst monitoring and maintaining stock levels. Responsible for the receipt and distribution of incoming/outgoing post and action accordingly. Prioritise daily tasks to achieve timescales set. Act as first point of contact for complaints within the department, dealing with them accordingly and in line with Trust policy and departmental standards. Provide appropriate cover in the absence of other members of the team. May be required to cover therapies reception desk, welcoming, receiving and greeting visitors to the area providing the first point of direct contact for all service users, resolving routine enquiries and complaints professionally in accordance with local standards and procedures, and referring other queries to relevant colleagues where appropriate. Continually contribute to patient and business improvement Agendas. Share ideas for potential service improvement For further details please see the attached job description.

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