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Operations Administrator

Company:Runwood Homes
Salary:£27,000
Hours:Full-time
Location:Hadleigh, SS7 2QL
Working pattern:On-site
Job type:Permanent
Posting date:30 Jul 2026
Closing date:28 Aug 2026
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Summary

Operations Administrator

Shift Patterns: Monday to Friday, 9am - 5pm

About the role:

As an Operations Administrator, you will play a key part in the success of Runwood Homes. Based at our busy Head Office, our Operations Administrators work behind the scenes to help keep our services running smoothly, delivering a high level of customer service and support to our managers and homes.

Key responsibilities:

Checking and sending confidential information to relevant regulators and key stakeholders

Exhibits polite and professional communication via phone and email

Collating and distribution of information following company guidelines at all time

Collecting data and preparing monthly analysis for the senior team

Supporting Home Managers with day to day enquiries

Managing Directors' diaries and arranging meetings, ensuring invites are sent in a timely manner

Greet and support visitors to the office

Booking travel and accommodation

Dealing with sensitive information in a professional caring manner

General office duties

Benefits of working with Runwood Homes:

28 days Paid Holiday

Pension Scheme

Blue Light Card and access to various other discounts on travel, restaurants, days out and leisure

Employee Assistance Scheme that is also available to immediate family members

Comprehensive induction and ongoing, paid training

Opportunities to progress your career within the company

Free, on-site parking

About you:

The successful Operations Administrator will be competent in using the Microsoft packages, with proven experience working in an office environment. We require our Operations Administrators to have excellent communication and organisation skills, with outstanding attention to detail.

About Runwood Homes:

Established in 1987, Runwood Homes is a leading provider of residential care, dementia care, and nursing care services, with a portfolio of 57 homes across England. Our commitment to delivering personalised care is at the core of our mission, as we strive to celebrate the lives of each and every one of our residents.

At Runwood Homes, we prioritise the professional development of our staff by investing in comprehensive internal, external, and e-training programs at all levels. This dedication to continuous learning and growth ensures that our team is equipped to provide the highest quality of care to our residents.

As we look towards the future, our reputation for delivering innovative care for individuals living with dementia continues to flourish. We are dedicated to pushing the boundaries of care excellence and setting new standards in the industry.

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