Bank Receptionist/Administrator
| Company: | NHS Jobs |
|---|---|
| Salary: | £12.80 |
| Hours: | Full-time |
| Location: | Nottingham, NG17 7AE |
| Job type: | Contract |
| Posting date: | 30 Jul 2026 |
| Closing date: | 12 Aug 2026 |
Summary
Job title:Receptionist/Administrator Location:Nottingham City Sites (to cover as and when required Kirkby, St Albans, Hickings Lane, Broad Oak & Southglade) Salary:£12.80 per hour Hours: 0 (Bank) Help us to deliver great primary care by improving access, outcomes and patient experience. At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE. Caring We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future. Ambitious Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care. Resourceful Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services. Excellence We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.Main Responsibilities: To carry out reception/administration tasks on a day-to-day operational basis ensuring that services are delivered: In a coordinated and efficient manner. To work with other receptionists and healthcare professionals to provide a first-class service to our patients. Provide the first point of contact for patients and other stakeholders/visitors (either face to face or on the telephone) and provide administrative support. In accordance with the service specification and clinical key performance indicators. In line with national, local and organisational priorities in order to affect good access for patients and to maximize activity and opportunity.Ideal Candidate: Person specification: Must hold a valid Drivers Licence and have own transport Reception or customer care experience is essential. The person must be an excellent communicator both spoken and written. Must be well presented Must have basic PC skills - will be able to use basic Word, Excel and email. Must be able to work within processes/procedures. Should be personable, polite and patient. Needs to have empathy with patients, some of whom may not be so patient or polite because of anxiety. Needs to be able to remain calm in fraught circumstances. Needs to maintain confidentiality and data security. Needs to apply common sense when dealing with situations which do not fit the norm. Must be adaptable and comfortable dealing with changing priorities. Must be flexible to work different shifts as required by business needs. Must be a team player. An understanding of confidentiality is required and the ability to use own judgment. Reception experience is essential and ideally the person will have worked in a GP or other medical centre. Package Description: How well support you: Competitive hourly remuneration Accrued paid annual leave Friendly and vibrant environment Access to internal training and development EAP We Care