Receptionist
| Company: | NHS Jobs |
|---|---|
| Salary: | £25,272 |
| Hours: | Full-time |
| Location: | plymouth, PL6 8DH |
| Job type: | Permanent |
| Posting date: | 29 Jul 2026 |
| Closing date: | 12 Aug 2026 |
Summary
The jobholder would be trained on the job through a combination of instruction and practice and by attending Casenote, Data Protection and iPM training. To compile and sort patient clinic attendance sheets. To receive and welcome patients to the department and direct to appropriate waiting area. To ensure the patients details are up to date on both the computer system and update front sheet of Health Record Folder notes as necessary. If service personnel details are incorrect, ensure SPAC office is kept informed. To make follow up appointments as per clinicians request in adherence with clinic booking rules. To ensure patients follow up waiting lists have all relevant information fields completed in line with EOS (Electronic Outcome System). Where required manually adding waiting lists and procedure coding. To deal with telephone and verbal enquiries from patients, relatives, consultants, other departments and GP practices in a courteous manner, seeking advice when required. To ensure that any loose documents are filed in the appropriate section and to tidy and repair damaged Health Record Folder. For patients entitled to transport, make arrangements for this. To ensure that the Patient Document Tracking system is kept up to date tracing movement of Patient Case Notes in and out of the department. This will involve moving and handling case notes which maybe heavy to lift. For further information please see attached job description