Burns Unit Healthcare Support Worker


Company:	NHS Jobs
Salary:	£25,760 - £27,476
Hours:	Full-time
Location:	East Grinstead, RH19 3DZ
Job type:	Permanent
Posting date:	28 Jul 2026
Closing date:	4 Aug 2026

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Summary

Clinical/ Clinical Governance Exchange factual information with patients using verbal and non-verbal communication skills to ensure patient understanding Assess patients health, safety, wellbeing and comfort while undertaking personal care Under direction of a registered practitioner, support a comprehensive level of care, maintaining high standards and provide a safe and effective environment for the continuity of care to patients and their relatives/friends/carers. Prioritises and plans own work activities Assist in the orientation of patients to the care environment and available facilities Undertakes personal care duties, including; bathing, toileting, dressing, assisting with personal appearance, assistance with meals, emotional and physical support ensuring privacy and dignity are maintained Supporting patients to maintain function and normal activities of daily living Assist patients to achieve rest and sleep by attending to comfort needs Undertakes a range of delegated clinical care duties and observations; blood pressure, pulse, pulse oximetry, neurological assessment, ECG, respirations, urinalysis, blood glucose monitoring, pregnancy and specimen taking and escalate any concerns Carry out any other duties relevant to the post within own capability such as venepuncture, cannulation, wound assessments, simple dressings, removal of catheters Assists with the admission and discharge of patients such as valuables and property Assist with eating and drinking in line with care plan from registered professional and completion of relevant documentation Assist in the evaluation of new equipment and resources Assist to ensure the department is restocked and have shared responsibility for maintaining the cleaning of clinical areas e.g. making beds, cleaning furniture and equipment, and disposal of general waste Assist to ensure the department is restocked and have shared responsibility for maintaining the cleaning of clinical areas Assist with the provision of the day to day management of clinical equipment and report any problems to senior colleagues, completing the necessary documentation. Ensure a safe environment in the department for patients, staff and visitors and inform the Ward/Department manager or Nurse in Charge of potential hazards. Comply with COSHH regulation and other Health and Safety legislation Effective communication with colleagues and other members of the MDT To ensure patient documentation is factual, timely and accurate in both written and electronic formats Ensure patients, visitors and staff are dealt with sensitively and professionally with due regard to ethnic origin, culture, religion, disability and sexual orientation To deal with queries and problems from patients and staff, both on the telephone and personally, in a positive and helpful manner and escalate as appropriate Support and overcome barriers to understanding using effective communication for patients with physical or mental impairments Escalate any concerns about the patient to the relevant practitioner immediately and report on datix Instigates emergency procedures as necessary Recognition of deteriorating patient and escalation process

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