Complex Care Support Workers (Band 2 & 4)


Company:	Sonderwell
Salary:	£8,075.60 - £8,075.60
Hours:	Full-time
Location:	Ilford, IG1 2DG
Job type:	Permanent
Posting date:	28 Jul 2026
Closing date:	27 Aug 2026

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Summary

Complex Care Support Worker (Band 2 & 4)

Pay Rate: From £12.80 per hour

Location: Ilford, London

Role Type: Complex Care Support Worker

Shifts Available: Mixture of Band 4 and Band 2 shifts available

Join Our Complex Care Team

We are seeking compassionate, dedicated and experienced Complex Care Support Workers to support a young man in his 20s living at home with his parents and two sisters in the Ilford, London area.

This is a rewarding opportunity to make a real difference in the life of a young man with complex health needs. He is non-verbal but fully understands what is happening around him and communicates through his eyes, facial expressions and body language. He enjoys carers talking to him throughout their shifts, explaining activities and providing visual cues to help him understand what is happening.

About the Client

Our client has complex neurological and physical health needs living at home with family. Due to limited mobility, specialist moving and handling techniques must be followed at all times, so confidence is key to be successful within the role. You will be supporting the client with daily living activities, nutrition, and complex health needs, including the management of frequent seizure activity. Support workers must be confident in recognising seizure presentations, following seizure management protocols, monitoring recovery, and responding appropriately to emergency situations in line with the individual's care plan. The ideal candidate will be calm under pressure, attentive to detail, and committed to delivering safe, person-centred care while providing reassurance and engagement throughout each shift.

Shift Patterns Available

Band 4 Shifts

Monday to Friday: 09:00 – 21:00

Monday to Friday: 21:00 – 09:00

Saturday: 12:00 – 22:00

Sunday: 12:00 – 22:00

Sunday Night: 22:00 – 09:00

Band 2 Shifts

Monday: 07:00 – 16:00 and 16:00 – 21:30

Tuesday: 07:00 – 09:00 and 16:00 – 22:00

Wednesday: 07:00 – 09:00 and 16:00 – 22:00

Thursday: 07:00 – 16:00 and 16:00 – 21:30

Friday: 07:00 – 09:00 and 16:00 – 22:00

Saturday: 12:00 – 22:00

Why Join Us?

As part of Libertatem Healthcare Group, you’ll be joining a team dedicated to delivering exceptional care and promoting independence. If you’re passionate about making a difference and want to be part of a supportive, values-driven team, we’d love to hear from you.

Benefits include:

Access to our benefits and communication platform

Exclusive discounts at thousands of retailers

Wellness Centre and financial wellbeing support

Gym membership and healthcare cash plan discounts

Employee Assistance Programme (EAP)

#Libertatem

Libertatem Healthcare

The Libertatem Healthcare Group, was established to provide the very best levels of care and support for clients who have sustained Personal Injuries or suffered from Medical Negligence. Operating on a national basis, Libertatem Healthcare Group can provide your clients with care and support wherever they are located. Our care and support packages put our client’s independence at the very centre of everything we do.

The Libertatem Healthcare Group is rated OUTSTANDING with the Care Quality Commission and is a registered provider with CIW in Wales.

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