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Front of House - Security Officer.

Company:Mitie
Salary:Not specified
Hours:Full-time
Location:EC3M 7HA
Job type:Contract
Posting date:28 Jul 2026
Closing date:25 Aug 2026
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Summary

Job Overview

-Respond to incidents and situations according to site SOPs and best practice.

-Oversee access and egress of personnel, respond and report breaches of security.

-Work as ‘one team' with all staff and service partner colleagues.

-Ensure all locations are open / closed as per requirements.

-To comply with the Assignment Instructions and Risk Assessments.

-Contribute to ways of improving service delivery to our clients and customers by not accepting the ‘norm'.

Main Duties

General Security:

-Familiar and knowledgeable of the site Job Descriptions Front of House.

-To proactively observe the reception area for opportunities to assist with colleagues and guests.

-To be fully conversant with all standard operating and emergency procedures, ensuring an appropriate and professional response to any situation that arises.

-To proactively monitor building demise, recognising the behaviour of others, and to report any unusual activity immediately.

-To develop, and promote exemplary colleague relations in order to identify and escalate any security issues or improvements.

-To accurately report and record incidents or risks in a succinct and professional manner.

-To tactically manage any incident and give confidence to others that the situation is being dealt with effectively and efficiently.

-Liaise with clients and customers in a polite and professional manner

-Providing a visible presence to deter unsavory behavior

-Reassure the client that their employees and facilities are safe

-Maintaining the highest standards of security whilst maintaining professionalism

-Pinpoint suspicious behaviour and take remedial non- confrontational action

-Taking responsibility for the security of the building entrances

Team:

-Ensure accurate and timely completion of all necessary shift paperwork for submission as necessary.

-Set professional standards of conduct and report any inappropriate behaviour.

-Proactively monitor the Lloyd's building and surround, reporting any unusual activity.

-Ensure you complete all mandatory online training.

-To effectively manage tasks within the agreed deadlines, in accordance with the standard operating procedures.

Systems & Equipment:

-Utilise available technology to ensure that the building remains secure.

-To report any faults of equipment encountered whilst on shift

-Telephones are to be answered in a professional, polite and timely manner

What we are looking for

-Previous Security Experience#

-SIA License

-Working with CCure would be advantageous.

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