Deputy Shop Manager - Bovingdon Owned
| Company: | The Hospice of St Francis |
|---|---|
| Salary: | £19,827 p.a. (FTE: £24,783.75) |
| Hours: | Part-time |
| Location: | Hemel Hempstead, HP3 0HG |
| Working pattern: | On-site |
| Job type: | Permanent |
| Posting date: | 28 Jul 2026 |
| Closing date: | 27 Aug 2026 |
Summary
£19,827 p.a. (FTE: £24,783.75)
• Support manager to actively drive sales to maximise shop profitability and achieve annual budget
• Support manager to drive Gift Aid on donations to maximise income and achieve shop targets
• Assist manager to support volunteers
• Deliver excellence in customer service at all times and actively respond and listen to customers and volunteers to demonstrate time and care
• Champion sustainability wherever possible across the shop operation
• Support manager to maintain a high standard of presentation of merchandise
• Support manager to oversee all operational matters relating to successful running of shop
• Support manager to manage and operate agreed stock rotation system
• Support manager to initiate and implement programme of promotional activity and events
• Follow agreed till, cashing up and banking procedures
• Support manager in proactive use of social media to promote the shop and engage with the local community
• Support manager with training of prospective and existing volunteers
• Show real appreciation to donors for all donated items at all times
• Support the Hospice Fundraising and Communications teams to promote key events in the shop and the organisation as a whole
• Support manager in recruitment and induction of new employees and volunteers
• Act as an ambassador for The Hospice and proactively build links within the local community
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