Council Tax Team Leader


Company:	Huntingdonshire District Council
Salary:	£41,934 - £46,945
Hours:	Full-time
Location:	Huntingdon, PE29 3TN
Working pattern:	Hybrid - 2 days remote
Job type:	Permanent
Posting date:	28 Jul 2026
Closing date:	14 Aug 2026

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Summary

Huntingdonshire District Council (HDC) is passionate about providing high quality services to our communities, residents and businesses and this means we need to employ and retain the most talented and dedicated people. Situated within the heart of the Cambridge-Peterborough Growth Area, Huntingdonshire is a beautiful district that boasts thriving market towns and many attractive villages, each with its own identity. We are an innovative and forward-thinking Local Authority whose residents are at the heart of our decision making.

We want to employ staff who embody our icare values (Inspiring, Collaborative, Accountable, Respectful, Enterprising) all of which support our ultimate purpose of putting our customers first.

Job Details

Lead a vital service. Inspire a high-performing team. Make a difference to your community.

We are looking for an experienced and motivated Council Tax professional to join our Revenue and Benefits Service as a Council Tax Team Leader. This is an exciting opportunity to lead a dedicated team responsible for delivering an essential front-line service, ensuring residents receive an efficient, accurate and supportive experience while helping the Council maximise income collection and meet its statutory responsibilities.

As a key leader within the service, you will play an important role in driving performance, supporting colleagues and shaping the future delivery of Council Tax operations. If you are passionate about customer service, enjoy developing people and thrive in a fast-paced environment, we would love to hear from you.

About the role

As Council Tax Team Leader, you will lead and manage the operational delivery of the Council Tax service, ensuring the accurate and timely administration of accounts, billing, discounts, exemptions, reliefs, write-offs and associated processes. You will oversee day-to-day service delivery, ensuring that legislation, policies and performance standards are consistently met while maintaining a strong focus on customer experience.

You will work closely with colleagues across Revenues and Benefits and other Council services to deliver an integrated approach to local taxation. The role involves managing complaints and appeals, producing management information and performance reports, applying delegated powers where appropriate and supporting the implementation of legislative and procedural changes. You will also play a leading role in continuous improvement initiatives, helping to modernise services and ensure the team is well positioned to respond to future challenges and opportunities.

Alongside operational responsibilities, you will provide leadership, coaching and support to your team, creating a positive culture that encourages accountability, wellbeing, development and high performance.

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