Retail Systems Testing Administrator
| Company: | inploi |
|---|---|
| Salary: | Competitive |
| Hours: | Full-time |
| Location: | Croydon, CR0 2EU |
| Job type: | Permanent |
| Posting date: | 27 Jul 2026 |
| Closing date: | 26 Aug 2026 |
Summary
Retail
Systems Testing Administrator
🌟Join Superdrug Head
Office- Make a Real Difference Every Day!🌟
📍Location: East
Croydon
🕒Hours: 37.5
| 9.00am - 5.30pm - Hybrid working available depending on role responsibilities
with 2 days working from home and 3 days in our stylish, modern and
collaborative office close to East Croydon Station.💷Salary: Competitive
🎉Why Superdrug?
Passionate about Beauty and Health? Want to be part of an
innovative, trend setting retailer? Our vibrant Head Office, based by East
Croydon station is a fantastic environment filled with hundreds of brilliant
personalities.
We’re a team that puts our customers and our teams at the heart of everything
we do. At Superdrug, we aim to be the best in accessible health & beauty,
loved by our customers for value, choice, friendly advice, service and fun.
Our success comes from our people – they make the difference. We’re all about
personality, we have fun, and we work hard to deliver That Superdrug feeling.
📅Here's
the exciting bit… A day includes:
Key Responsibilities:
Execute
end-to-end promotional testing for each event
Run
structured testing of all promotional activity ahead of go-live, ensuring
promotions perform correctly at till.
Carry
out detailed till-based validation of promotions
Test
promotions by scanning products on test tills, validating correct
discount application, offer triggering, and expected customer outcomes.
Validate
a wide range of promotional mechanics
Test
multibuy, bundle, threshold, and loyalty-based promotions (e.g. 3 for 2,
BOGOF, spend & save), including different transaction scenarios and
quantities.
Identify
and resolve issues prior to go-live
Proactively
detect scanning errors, incorrect discounts, or conflicting offers, and
escalate issues to relevant teams for resolution
Prioritise
testing activity based on risk and complexity
Use
structured priority lists to focus on high-risk or complex promotions and
ensure efficient use of the testing window.
Record
and track testing outcomes
Document
test results, scenarios, and issues using team trackers, ensuring a clear
audit trail of validation activity
Collaborate
cross-functionally to support issue resolution
Work
closely with IT, Systems, and Marketing teams to troubleshoot test rig
issues and ensure promotions are ready for launch
Ensure
readiness for R10 till rollout
Apply
existing promotional testing processes within the new R10 system,
supporting transition and ensuring promotions scan correctly in live
stores
This job is a good fit for you if you:
See every interaction with the customer as an opportunity to brighten their day
Discover new ways to work that put a smile on our customers and team members faces, making every shopping experience delightful
Are ‘The Best You’ using positive language and behaviours with customers and team members
Breaks down problems into smaller, manageable steps for easier resolution
What
you’ll need:
Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our online and offline platform
Committed to join in, have some fun and celebrate everyone’s hard work
Builds great working relationships based on trust, respect and takes into account others needs
Regularly asks for feedback and uses it to improve and grow
Team up with others to find solutions through Ai and thrives on the strength of working together
Always seek out fresh ways to work through technology and/or Ai that can boost the business and move things forward
Actively developing your ability to use AI effectively and think critically about outputs
Strengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion
💡Here's
what's in it for you:
33
days holiday rising to 38 days with length of service (inclusive of bank
holidays)
2
staff discount codes for yourself and a family member or friend
30%
discount on Superdrug Own Brand Products both in store and online
Hybrid
working patterns available depending on role responsibilities with 2 days
working from home and 3 days in our stylish, modern and collaborative
office close to East Croydon Station
Company
pension matching and bonus
We
offer Stream - a money management app that gives you access to a
percentage of your pay as you earn it
Being
part of more! We are part of a group who work closely with Savers, The
Perfume Shop and Three UK
We
are part of A.S. Watson Group, the world's largest international health
and beauty retailer with over 15,700 stores in 25 markets!
Unrivalled
Learning and Development programmes
Enhanced
maternity/shared parental/adoption leave, company sick pay and pregnancy
loss and support
Come
and be part of something special!
🔒 For information on how
we manage and store your data please go to
https://www.superdrug.jobs/privacy-policy/