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20420 - Programme Manager - HMP / YOI Norwich

Company:Ministry of Justice
Salary:£41,197 - £45,316
Hours:Full-time
Location:Norwich, NR1 4LU
Working pattern:On-site
Job type:Permanent
Posting date:27 Jul 2026
Closing date:10 Aug 2026
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Summary

Overview

Job holders within this Group Profile will be responsible for programme management of drug, alcohol and offending behaviour programmes in the establishment ensuring they are delivered in line with required standards.

These roles will involve contact with prisoners.

Characteristics

Typical tasks associated with this Group Profile include:

Responsible for managing and overseeing the facilitation team and the suite of interventions to ensure they are supported and given appropriate guidance

Responsible for ensuring that treatment managers are effectively managed and supported

Responsible for ensuring best value of resources for the department

Responsible for ensuring that all Programme work is delivered in line with the baselines identified in the Accreditation Document

Responsible for ensuring a plan for effective delivery is made for the forthcoming year to ensure that there are enough spaces offered to achieve the establishment’s performance target and specifically taking into account the needs of the prisoner population and staff training requirements

Responsible for managing and oversee the delivery of complex/high intensity programmes such as the Sex Offender Treatment Programme

Liaise with the psychological services to ensure that resources are appropriately identified for the delivery of sex offender treatment programmes

Attend all relevant and appropriate meetings, both at local and national as per the Audit requirements

Act as a consultant with regard to the introduction of both accredited and non-accredited programmes

Responsible for ensuring the full participation of staff in the supervision process

Develop and monitor productive working relationships with all staff

Responsible for managing the delivery of and providing interventions of both, clinical and non-clinical offending behaviour programmes

Liaise with the establishment Senior Management Team and ensure that they are updated on policies set by HMPPS in respect of Treatment Programmes

Responsible for ensuring that all standards contained in the programme specific criterion enclosed within the programme manuals and audit document are met

Promote the concept of multi disciplinary team effort and integration within the Accredited Intervention Meetings (AIMs) teams, in staff awareness sessions and tutor support

As part of the AIM team, is responsible for the management of group members and their specific treatment needs

Promote opportunities for integrating programmes with other establishment processes, particularly with other interventions such as basic skills, Counselling, Assessment, Referral, Advice and Throughcare service (CARATS) and other aspects of drug strategy

Produce data analysis of the local drug strategy for area reports

Contribute to the overall risk management process including sharing information on high risk and dangerous offenders with relevant agencies Contribute to the Programme Department performance as assessed by the audit criteria, with particular reference to all Programme Manuals and to assist with the successful delivery of all audit baselines.

Job Descriptions relating to this Group Profile

The job holder once in post will be in matched to a job description a sample list is attached below.

Programme Manager : Programmes

Essential Skills/ Qualifications/ Accreditation/ Registration

No formal training or qualifications are required to undertake role.

Job holders will need to be highly organised and committed to treatment and rehabilitation work.

They will require experience of managing both staff and processes.

Internal applicants

All newly promoted staff to the following Band 6 first line manager roles (Activities Unit Manager, Facilities and Services Unit Manager, Facilities and Services Business Manager, Programme Manager, Specialist Treatment Manager or Equality Advisor) in Establishments will be expected to complete the New Manager Programme on Civil Service Learning within three years of promotion.

Staff that have mapped or re-graded to Band 6 who have previously worked at an equivalent level will not be required to undertake the qualification.

External applicants

All external staff joining as a Band 6 Activities Unit Manager, Facilities and Services Unit Manager, Facilities and Services Business Manager, Programme Manager, Specialist Treatment Manager or Equality Advisor in an Establishment will be expected to complete the New Manager Programme on Civil Service Learning within three years.

Hours of Work and Allowances

37 hour working week

Behaviours

Making Effective Decisions

Changing and Improving

Communicating and Influencing

Working Together

Managing a Quality Service

Developing Self and Others

Essential Experience

Experience of managing both staff and processes

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