Security Supervisor - Luxury Environment


Company:	Vacancy Filler
Salary:	£19 - £19
Hours:	Full-time
Location:	London, W2 4YN
Job type:	Permanent
Posting date:	24 Jul 2026
Closing date:	21 Aug 2026

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Summary

A diverse and dynamic opportunity has arisen for a Security Supervisor. This position requires someone who can uphold and maintain the discreet, resident-focused security culture expected within a super-prime residential environment, while supporting the delivery of an exceptional, service-led security operation. The Supervisor will lead and oversee the on-site security team, ensuring the highest standards of safety, service, and professionalism across the estate, with responsibility for team performance, incident management, and maintaining a consistently high-quality security presence.This site is a landmark Grade II listed mixed-use development in the heart of Bayswater, comprising luxury residential apartments, Six Senses London hotel, premium retail, Everyman Cinema, Third Space gym, and a 128-space basement car park. The estate is home to ultra-high-net-worth residents and international guests who expect an exceptional, discreet, and service-led security presence at all times.*Information:Position: Security Supervisor Location: London (W2)Salary: £19.00 per hour Hours: Average 42 hours per weekShifts: 4 On 4 Off - NightsJob Requirements:SIA Door Supervisor Licence required Minimum 5 years’ security experience, with at least 2 years in a supervisory role within superprime residential, luxury hospitality, or high-profile mixed-use environments Demonstrable leadership and team management skills, with experience conducting performance reviews and supporting colleagues to meet expected standards.Outstanding interpersonal skills - able to engage confidently and discreetly with residents, hotel guests, and senior stakeholdersProven experience managing incidents and emergencies calmly and decisivelyExcellent written English, reports, emails, and logs must be clear, accurate, and professionally presentedStrong working knowledge of security stems including CCTV, access control, and fire panelsImpeccable personal presentation and professional bearingFlexibility to work days, nights, weekends, and bank holidays on a rotating shift patternJob Role:Supervise, mentor, and performance-manage the security officer team across all shifts, ensuring consistent standards of conduct, presentation, and service deliveryConduct regular patrols of all estate areas including residential cores, basement levels, car parks, retail promenades, external perimeters, and plant roomsAct as on-site incident commander for security, fire, medical, and emergency events, coordinating with the control room, concierge, and emergency servicesConduct daily briefings and shift handovers, ensuring all officers are informed of live issues, resident sensitivities, and planned activitiesOversee contractor and visitor management processes, ensuring compliance with estate access protocols and health and safety requirementsMonitor and enforce estate rules and policies, including anti-social behaviour procedures, with professionalism and discretionLiaise with Six Senses London, Everyman Cinema, Third Space, and retail tenants on shared security and operational matters Produce and review incident reports, daily logs, and security summaries to a premium standard, ensuring accuracy and completenessSupport the Head of Security and Estate Director with investigations, evidence gathering, and CCTV reviews as required Identify and escalate security vulnerabilities, maintenance issues, and health and safety concerns proactivelyLead fire evacuation drills and ensure all officers are trained and confident in emergency response proceduresBenefits:Health care plan (HSF)Perk Box (HSF) - discounts & offers from cinema tickets to days outCycle to work schemeTailored Site UniformFirst class training allowing you to develop your skillsA view for career developmentLong service & Employee Recognition awardsAnd much more!!A globally recognised Security Solutions Specialist delivering service excellence, to our Customers, Colleagues, and Communities. CIS is an independently owned business providing professional security solutions across the UK and Ireland. Our people are at the heart of everything we do. They have a sense of belonging and togetherness that manifests itself in operational excellence and world-class customer service. CIS Security is a multi-award-winning company, recently being awarded World’s Happiest Workplace in 2025.At CIS Security Ltd, we do not just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our Customers, Colleagues, and Communities. CIS Security Ltd is proud to be an equal opportunity employer and value diversity. We welcome applications from all sections of the community. All employment is decisions are based on qualifications, quality, and business needs.Due to the volume of applications, if we have not contacted you within three weeks of initial contact then unfortunately you have not been successful on this occasion.

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