Medical Practice Administrator


Company:	NHS Jobs
Salary:	£13
Hours:	Full-time
Location:	Shrewsbury, SY4 5AF
Job type:	Permanent
Posting date:	23 Jul 2026
Closing date:	9 Aug 2026

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Summary

Job Description Administrator (16 Hours per Week) Hours: 16 hours per week Main Duties and Responsibilities Contact patients by telephone, text message and letter to arrange appointments and clinics. Send invitations for annual reviews, health checks, screening appointments and other clinical services. Support the childhood immunisation programme by identifying eligible patients and arranging appointments. Action and respond to administrative clinical tasks generated by GPs, nurses and other healthcare professionals. Use EMIS Web to run searches, reports and patient recalls as directed. Support the patient deduction process when patients register with another GP practice. Maintain accurate and up-to-date patient records in line with practice procedures. Monitor and manage nurse review dashboards to ensure patients are invited and followed up appropriately. Manage and update new patient dashboards and associated administration processes. Monitor a range of practice dashboards and worklists to support quality and performance targets. Process incoming and outgoing correspondence as required. Ensure patient information is handled confidentially and in accordance with GDPR and practice policies. Identify and escalate any concerns, errors or queries to the appropriate member of staff. Work collaboratively with clinicians, reception teams and colleagues across the practice. Provide administrative support for clinical services, projects and practice initiatives. Undertake general office duties including data entry, filing, scanning, document management and record maintenance. Contribute to the smooth day-to-day running of the practice. Participate in team meetings and mandatory training as required. Maintain an excellent standard of customer service when dealing with patients and colleagues. Support the practice with additional administrative duties appropriate to the role.

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