Hire Desk Controller
| Company: | Vibe Recruit |
|---|---|
| Salary: | £30,000 - £32,000 |
| Hours: | Full-time |
| Location: | Caerphilly, CF83 2BW |
| Job type: | Permanent |
| Posting date: | 23 Jul 2026 |
| Closing date: | 22 Aug 2026 |
Summary
Hire Desk Controller
Location: Caerphilly (CF83)
Salary: £30,000 - £32,000 per annum
The Role
We're looking for an experienced, driven and self-motivated Hire Desk Controller to join a growing business within the hire industry.
This is a fantastic opportunity for someone who can take ownership of the role, manage their own workload and contribute to the ongoing development of the department. We're looking for a commercially minded individual with strong sales ability, excellent customer service skills and a proactive approach.
Key Responsibilities
- Manage customer enquiries via phone and email.
- Prepare quotations, hire contracts and off-hires.
- Coordinate deliveries and collections with the operations team.
- Build strong customer relationships and maximise sales opportunities.
- Maintain accurate hire records and support the invoicing process.
- Resolve customer queries professionally.
- Monitor fleet availability and work closely with internal teams.
About You
- Previous Hire Desk, sales support or customer service experience.
- Strong sales and relationship-building skills.
- Excellent organisation and workload management.
- Confident using Microsoft Office and IT systems.
- Self-sufficient, proactive and able to work on your own initiative.
- Full UK Driving Licence.
Desirable: Experience within the plant, tool, cabin or equipment hire industry.
What's on Offer
- £30,000 - £32,000 salary.
- Training and development opportunities.
- Supportive working environment.
- Career progression within a growing business.
To be considered for this role, please upload your CV today
Vibe Recruit is acting as an Employment Agency in relation to this vacancy.
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