Front of House Catering Supervisor
| Company: | Elim Foursquare Gospel Alliance |
|---|---|
| Salary: | £24,784.50 |
| Hours: | Part-time |
| Location: | Malvern, WR14 4DF |
| Working pattern: | On-site |
| Job type: | Permanent |
| Posting date: | 23 Jul 2026 |
| Closing date: | 8 Aug 2026 |
Summary
Reporting to the Catering Head Chef Manager
This is a supervisory position within the Catering Team at Regents Theological College/Elim International Centre (EIC), which is responsible for all aspects of the front-of-house operations in the dining room. The role demands a high level of visibility to staff on the catering team, other staff within the EIC/Regents operations, and all levels of customers/guests.
Delivery of an outstanding customer experience to every guest at every mealtime with every meal is the core objective of the role. This will be achieved by the development of a skilled and motivated team of Catering General Assistants who understand that great food which looks and tastes fantastic is supported by engaging and enthusiastic staff who serve with a smile on their face and a desire to meet their guests’ needs.
Supplementary goals include maintaining food hygiene and health and safety standards, minimising waste, and delivering on our ethical and locally sourced food supply targets, which minimise the impact on our environment.
The role holder will be expected to lead by example. Serving meals on a regular basis is essential, but standing back, viewing the experience we are delivering, and implementing change to improve our operations is also critical.
Key responsibilities within the role include the following:
• Lead front-of-house catering operations and supervise the General Assistant team
• Lead in the training of General Assistant Staff
• Support with the preparation of meals
• Ensure the front of house is properly prepared for each meal including the dining room eating area
• To serve on the front-of-house team
• Excellent customer experience etc
• Ensure allergens information is correctly displayed
• Supervise cash till and payment choices
• Preparation of and communication of menus and displays
• Support the Catering Head Chef Manager administratively
• Issuing of invoices to other departments
• Preparation of overtime wage sheets for payroll
• Assist with stock control
• Deal with customer service telephone calls and e-mails referring to the Catering Head Chef Manager as appropriate.
• Assist with the design of staff rotas
Unsocial working will be required, including early mornings, evenings and weekends at various times, both to lead and set an example to the team and to be aware of issues which arise at different times of the day/week