Security Officer
| Company: | Mitie |
|---|---|
| Salary: | Not specified |
| Hours: | Full-time |
| Location: | NG22 0DA |
| Job type: | Permanent |
| Posting date: | 23 Jul 2026 |
| Closing date: | 22 Aug 2026 |
Summary
Security Supervisor - National Grid, Eakring, NG22 0DAš Location: Newark| Pay Rate: Ā£14.67 per hour
Monday - Friday 0700-1700 - 50 hours a week
Job Overview
-To provide a comprehensive security service covering buildings, grounds, property and car parks in order to ensure a safe and secure environment for the client, customers, colleagues and visitors
Market Leadership
-To always look out for opportunities to develop our service
-Retain Client and gain additional business
-Improvements in sales / margin
Customer and Client Satisfaction
-To be polite, professional and friendly at all times with customers, clients and colleagues
-To ensure the highest level of customer care is adhered to at all times
-To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations
-Increase in Customer / Client compliment letters
-Decrease in Customer / Client complaint letter
Main Duties
Operations
-To ensure everybody in the team are aware of, and meet the legal and Company requirements for fire, safety, health and hygiene
-To report health and safety issues to the line manager, including all accidents and near misses
-To promote good safety habits and methods of work
-To manage the site including grounds and car parks in line with the Company security policy, whilst adhering to the Data Protection Act
-To monitor the CCTV system at all times
-To carry out frequent patrols in accordance with set security/ fire procedures including safety checks, reporting of defects and attendance at incidents
-To lock and unlock areas and set intruder alarms and liaise with the police in the event of an alarm when applicable
-To assist in preventing acts of violence, crime or disorder and to investigate incidents of theft, criminal damage, etc which may occur
-To remove trespassers and unauthorised persons where appropriate
-To provide escort duties as required, including the movement of cash and valuables
-To deal with incidents relating to lost and found property
-Work in a systematic, methodology and orderly way.
Training
-Fully and satisfactorily complete all required competency training.
-To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
-Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
-You are required to ensure you renew your licence 16 weeks before expiry.
Security and Health & Safety
-Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
-Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
-Use common sense and initiative by immediately involving others if a situation appears to become threatening.
-To maintain professional conduct in the face of difficult situations and challenging customers.
-Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
-Keep to schedules and demonstrate commitment to Mitie and the Client.
-To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
-To call emergency services and Communication Centre to report all incidents.
Basic Duties & Responsibilities Security Supervisor
-External, internal patrols
-Emails, telephone calls, reporting site incidences to the site manager and Ops manager
-E-learning
-Handling keys in safe, staff car keys
-Scheduling Staff where required
-Merlin- DOB, tasks.
-Temp access cards management
-Gatehouse duties/ Reception Duties
-Health and safety reporting, IMS
-Managing emails, visitor sheet, contractors in Weekend & BH
-Raising jobs to helpdesk- 165, BH for emergency jobs eg: flood, leaking roof, gates & barriers issue etc.
-Incident Controller 2 outside of normal office hours
-Activate cards, apps cards using Gallagher system.
-Various jobs as per request by client
-Processing Alarms on fire, argon panel, weekly Monday fire alarm test during weekend & BH
-Smoke heads isolation in zones request by contractors or their hosts.
-Knowledge of REDCARE (CHISEL), role during real or false alarm, during 6 monthly fire drill.
-Managing cover officer, patrol officer when on shift as supervisor.
-First aid, panic alarm management.
-Adding late booked, out of hrs booked visitor, contractors in visitor sheet on weekend & BH
-Dealing with incidents, calling emergency services if needed eg: protestor, drone, photo video taking, intrusion, trespass, bomb threat, audit etc.
-Managing Traffic during broken gate, barrier.
-This list is not exhaustive and additional Duties & Responsibilities can be added by Mitie
Additional Duties
-Reporting incidents, faults to manager, DPM depending on nature of incident during weekend & BH.
-Monitoring CCTV, rebooting, reporting finding.
-Reporting incidents to OOH Duty Property Manager/ Night Supervisor
-Merlin- DOB, tasks, reporting incident/accidents.
-Essential training to new cover officer, patrol officer.
-Daily CCTV checks, recording in sheet.
-Incident Controller outside of normal office hours
-Ensuring details/notes/handovers are completed between shifts OOH
What we are looking for
-Previous Security Experience
-Door Supervisor SIA License
-SC Clearance desirable
-Full Driving licence
Person Specification
-What Skills, Knowledge & Experience are required for the role
-Good Communication skills
-Good PC knowledge in Microsoft Word, Excel & Powerpoint
-Good knowledge of CCTV systems
-Good knowledge of Access Control systems
-Good knowledge of Health and Safety
-First Aid at Work Trained
-Incident Controller / Fire Warden Trained
-SIA License (DS only)
Mitie Values
-We are one Mitie.
-We are built on integrity and trust.
-We go the extra mile.
-Our diversity makes us stronger.
Our customers' business, is our business
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