20216 - Senior Performance Analyst
| Company: | Ministry of Justice |
|---|---|
| Salary: | £42,914 - £53,081 |
| Hours: | Full-time |
| Location: | National, NP10 8FZ |
| Working pattern: | Hybrid - 3 days remote |
| Job type: | Permanent |
| Posting date: | 22 Jul 2026 |
| Closing date: | 6 Aug 2026 |
Summary
The Role
Please note this role requires you to pass Security Check clearance. Please click on the link for details.
We’re recruiting for a Senior Performance Analyst here at Justice Digital, Data and Science to be part of our warm and collaborative Legal Aid Agency (LAA) team.
This role aligns against Senior Performance Analyst from the Government Digital and Data Framework
This is a great opportunity to join our warm and collaborative team and directly contribute to how we measure the benefits of our digital service. LAA Digital sits within the wider Justice Digital organisation, and data is at the core of our transformational strategy. You will play an integral role in delivering high quality, user focused solutions and have the opportunity to work across a range of different services, progress your career and make a difference.
You can find more details of the Benefits we offer here. To help picture your life at MoJ Justice Digital, Data and Science please take a look at our blog.
Key Responsibilities:
As a Senior Performance Analyst, you will:
• Lead the development and analysis of Service Metrics and Key Performance Indicators (KPIs) for our digital services.
• Use SQL and other tools to extract data from disparate sources, interpreting, and presenting meaningful insights.
• Build and maintain Performance Frameworks across the Agile lifecycle.
• Ensure data accuracy, quality, and relevance in all analysis.
• Apply statistical techniques to assess the impact of service iterations.
• Support user-centred design by embedding data into product decision-making.
• Deliver clear, actionable insights and recommendations to improve services.
• Create engaging data visualisations using tools like Power BI, Metabase, Amazon Quicksights, Google Analytics, and Excel.
• Analyse user behaviour to drive customer-centric improvements
• Communicate data stories to product teams to inform design and development.
• Demonstrate whether services meet performance standards set out in Service Level Agreements.
• Actively contribute to the Performance Analyst community, sharing best practices and innovations.
If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!
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