Customer Service Representative


Company:	Fresh Start Recruitment
Salary:	Not specified
Hours:	Full-time
Location:	Tibshelf, DE55 5NH
Working pattern:	On-site
Job type:	Temporary
Posting date:	22 Jul 2026
Closing date:	21 Aug 2026

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Summary

Immediate role for a least 6 months

Tibshelf, Derbyshire

£12.71 per hour – weekly paid

Monday to Friday – 37 hours per week

After 12 weeks holiday increase to 27 days plus 8 bank holidays

We have an immediate opportunity to join a leading manufacturing facility in Tibshelf, Derbyshire with the recruitment of a Customer Service Representative to support them on a temporary bais for a minimum of 6 months. As the first point of contact for customers you will use your customer service skills to efficiently understand their needs and advise accordingly. Working closely with all departments within the company to ensure that our customers receive the best possible service.

Role Responsibilities for the Customer Service Representative

• Be responsible for the day-to-day administration of selected accounts.

• Establish and build rapport with your customers.

• Process customer orders in a timely manner with attention to detail.

• Supplying order progress information to the customer.

• After care support, where necessary, on completion of sales.

• To help develop, maintain and support the data accuracy and use of salesforce CRM within the Internal Sales team

• To help progress leads and help support the external sales team with growth potential opportunities

• Handling complaints and escalating to the appropriate internal departments when required.

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