Telesales Administrator


Company:	Ambitions Personnel
Salary:	£28,000 - £28,000
Hours:	Full-time
Location:	NG19 7JX
Working pattern:	On-site
Job type:	Permanent
Posting date:	21 Jul 2026
Closing date:	20 Aug 2026

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Summary

We are currently recruiting for a Telesales Representative on behalf of our client, a well-established manufacturer within the window, door, and building products industry.

We are looking for an enthusiastic and driven individual with excellent communication, telephone, and administration skills. The successful candidate will have strong attention to detail, good IT skills, and the ability to manage enquiries through to completion while working in a fast-paced office environment.

The Role

• Managing trade B2B sales of composite doors and associated products.

• Developing and maintaining new and existing business accounts.

• Handling customer enquiries and following opportunities through the sales process.

• Working closely with the external sales team and sales leadership.

• Generating new business opportunities through proactive sales activity.

• Making outbound calls to prospective customers and following up on marketing campaigns.

• Contacting existing customers via telephone and email to identify further sales opportunities and increase product awareness.

• Updating customer information and sales activity using CRM systems.

• Processing sales orders accurately and efficiently.

Skills & Experience

The ideal candidate will have:

• Previous experience in B2B sales and telesales.

• Experience in cold calling and new business generation.

• Strong communication and relationship-building skills.

• Good IT skills, including experience with Outlook, Word, Excel, and CRM systems.

• Excellent attention to detail and administration skills.

• The ability to work independently as well as part of a wider sales team.

Experience within the window and door industry would be advantageous but is not essential, as full training will be provided.

Experience using Business Micro and/or Window Designer software systems would also be beneficial.

Essential Attributes

• A safety-first mindset with the ability to follow health and safety guidelines.

• A positive, flexible, and "can-do" attitude.

• Willingness to learn new skills and support across different areas of the business.

• Reliability with a strong attendance and timekeeping record.

• Excellent attention to detail.

Employment Details

Location: On-site

Contract: Permanent, Full-time

Hours: 39.5 hours per week

Working Pattern: Monday to Friday (no weekends)

Working Hours:

• Monday to Thursday: 8:30am – 5:00pm

• Friday: 8:30am – 4:30pm

Salary & Benefits

Salary: £28,000 per annum

Benefits include:

• Company pension scheme

• On-site parking

• 20 days holiday plus statutory holidays

This is an excellent opportunity to join a successful and established business offering a stable career opportunity within a growing sales environment.

MAN1

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