Head of Sales & Experience
| Company: | Circadian Trust |
|---|---|
| Salary: | Competitive |
| Hours: | Full-time |
| Location: | Bristol, BS35 3JB |
| Job type: | Permanent |
| Posting date: | 21 Jul 2026 |
| Closing date: | 20 Aug 2026 |
Summary
Job Advert
LEAD CUSTOMER GROWTH AT CIRCADIAN TRUST
Take full ownership of the customer journey at the Active Lifestyle Centres in South Gloucestershire. Drive commercial growth
while making a genuine difference to our communities health and wellbeing.
ABOUT CIRCADIAN TRUST
Circadian Trust operates Active Lifestyle Centres in South Gloucestershire; large leisure facilities attracting over 2.5 million
visitors a year. Renowned as a people focused trust, Active Lifestyle Centres have a mission of "Making a positive difference to
our communities by inspiring active lifestyles for all."
WHAT YOU'LL BE DOING
You will own the end-to-end customer journey, maximising growth through both sales, experience and retention initiatives.
* Develop sales and customer experience processes
* Look for innovative solutions, embracing new technology
* Seek and drive new business opportunities
* Act as a coach and mentor to the operational teams, inspecting standards and inspiring change
* A member of the senior management team with full accountability and autonomy for a central area of the business
WHAT WE'RE LOOKING FOR
You'll have a proven track record in a fast paced leisure, hospitality or related sector. Your commercial acumen and ideas will
help drive our continued growth whilst recognising our over-arching goal of getting more people active.
* Exceptional interpersonal skills
* Commercially astute, but service-driven
* Innovative, passionate, and wanting to make a difference
* The ability to understand the motivation of staff and customers and develop sales and experience processes that grow our
customer base and keep customers for longer
* A NVQ Level 4 / bachelor’s degree in a related discipline, or equivalent relevant professional qualification.
* As least 5 years’ experience in a similar role within the leisure industry or related leisure, hospitality or cultural setting.
WHAT'S ON OFFER
* Competitive salary
* A great work life balance
* Access to world-class facilities in a non-intimidating setting
* A highly autonomous role within an award winning company
* Free access to our facilities
* Discounted family memberships
Ready to shape the future of community leisure while driving real commercial impact? Apply now to join our team.
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