Family Engagement Manager (Scale 2)
| Company: | Prison Advice and Care Trust |
|---|---|
| Salary: | £30,452.50 FTE (£17,842.50 per annum actual earnings) including market supplement |
| Hours: | Part-time |
| Location: | Bicester, OX25 1PZ |
| Job type: | Permanent |
| Posting date: | 21 Jul 2026 |
| Closing date: | 20 Aug 2026 |
Summary
Role overview
Have you got what it takes to support the prisoners, their families and significant others
Pact is a highly respected independent charity that works across England and Wales to develop and deliver a range of innovative
services, providing practical and emotional support to prisoners’ children and families and prisoners
About the Role:
Purpose:
To lead the delivery of Pact’s family engagement services at HMP Bullingdon- in line with contractual requirements, the prison’s
operational and security arrangements, and in accordance with Pact’s own practice standards and its operating policies, processes
and procedures.
To deliver family-focused casework services including assessments, advocacy, structured interventions, case reviews and
facilitating visits (both in person and online).
To manage the Visits Centre and its staff to ensure visitors have a positive visitor experience.
Aims:
To promote the health and well-being of prisoners, family members and significant others during an individual’s stay in custody
and through the gate, by:
Delivering and managing effective and responsive family support services so that positive family relationships are maintained,
strengthened and fully integrated within prisoners’ care and rehabilitation plans
Ensuring that children, families and prisoners are treated with dignity and respect, their voices are heard, they are involved in
the development and delivery of our services, and their health and well-being are promoted
Continuously working to improve continuity of care and support for family members and carers and, by extension, people in custody
About You:
To be successful in this role you will have demonstrable capacity to coordinate a broad service, as well as experience and
understanding of working with prisoners and their families in a challenging multi-agency environment both in custody and Pact
visitor centres.
You will have excellent customer service and IT skills.
You will also have excellent organisational skills and the ability to manage a demanding workload.
You will have the ability to contribute to planning and development of Pact’s work and have knowledge of safeguarding/child
protection practice.
Furthermore, you will have excellent interpersonal communication skills and ability to work in build partnerships with a range of
agencies.
How to apply:
If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the `apply
now` button.
* We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are
interested, please submit your application as early as possible.
Other information:
Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to
post is subject to a risk assessment).
This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory
references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where
appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being
bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.
A certificate of good conduct from the Police Force of the country of residence if you have resided overseas for a period of over
12 months (in the past 10 years while aged 18 or over).
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