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Hospitality Assistant

Company:Oakland Care Ltd
Salary:£13.20 per hour
Hours:Full-time
Location:Gillingham, ME8 0SW
Job type:Permanent
Posting date:21 Jul 2026
Closing date:3 Aug 2026
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Summary

Are you someone who delivers exceptional service with a

touch of luxury? We are looking for a Hospitality Assistant to join our

friendly and dedicated team!

You will contribute to a seamless hospitality experience by

supporting mealtimes, maintaining tidy and well‑organised dining spaces,

managing stock and temperature checks, and assisting residents with their day‑to‑day

non‑care needs.

If you have a passion for creating a warm, welcoming

environment and making people feel at home, we’d love to hear from you.

Apply now and become part of something meaningful!

We offer some excellent rewards and benefits

including:

  • We
  • offer all team members 1 free meal per shift.

  • Uniform
  • provided.

  • Enhanced Bank
  • Holiday pay.

  • Increased
  • Annual Leave entitlement - team members who work with us for 3 years or

    more, get extra annual leave.

  • Cycle
  • to Work scheme – why not save money on commuting costs and improve your

    health at the same time.

  • Milestone
  • Birthdays - get EXTRA time off to celebrate that special

    birthday.

  • Company
  • sick pay which is over and above the statutory entitlement.

    (subject to length of service)

  • Refer
  • a Friend Scheme for successful referrals - for all

    permanent roles within Oakland Care (T&C's apply).

  • Recognition
  • and staff appreciation initiatives.

  • Health
  • Cash Plan (subject to T&Cs).

  • Death
  • in Service Benefit (subject to T&Cs).

  • Long
  • service awards.

And much more……….

 

Location: Osbern Manor, 26-28 Hoath Lane, Wigmore, Gillingham ME8 0SW

Hours: 40.25 hours

per week

Pay: £13.20 per hour 

Contract: Full-time

Shift: Days 

 

What do you need to succeed:

Our Hospitality Assistants, assist our care teams to provide

an exceptional hospitality service, supporting the Head Chef, Reception Teams,

Housekeeping and Lifestyles Team.

This is a key role at the heart of our residents’ daily

lives, so strong people skills and good organisation are essential. If you have

hospitality experience and a genuine interest in care, this could be the

perfect opportunity for you.

As a Hospitality Assistant, your key responsibilities

will include:

  • Assisting
  • with meal service either in resident rooms or dining rooms.

  • To
  • ensure that water/drink jugs are regularly refilled in resident rooms.

  • Help
  • set up and clear down tables before and after lunch service.

  • Recording and monitoring the temperatures of
  • fridges and dining room service stations to meet compliance standards.

  • Maintaining
  • the Bistro to ensure it remains clean, organised and consistently well

    stocked.

  • Attending
  • to residents “non care” related needs including opening/closing curtains,

    changing TV channels etc.

To be successful in this role, you need to have/be:

Essential

  • Previous
  • experience of working in a similar role within a luxurious setting.

  • 'Can
  • do' attitude and willingness to work with us in ensuring we support our

    residents with the best quality service.

  • Customer
  • facing experience including building working relationships with internal and

    external stakeholders.

 Personal Attributes:

  • Reliable
  • and punctual.

  • Ability
  • to work as an effective team member.

  • A
  • professional personal appearance and standards.

  • Able
  • to demonstrate an understanding and/or awareness of the sensitivities of

    working within a care home environment.

  • Able
  • to develop good working relationships and to represent the organisation

    professionally.

  • Able
  • to build trust and demonstrate an awareness and understanding of

    individual differences.

  • Motivated
  • to go above and beyond, and to work with passion and enthusiasm.

  • Motivated
  • to contribute towards the team and home goals.

  • A
  • commitment to grow and learn new things at work.

  • Able
  • to remain approachable and calm under pressure.

 “Our mission” is to provide exceptional homes

for people to live, love and be loved where everyone is part of our family.

  • Family 
  • Integrity 
  • Respect
  • Exceptional
  • Sustainable

 

Apply now!

If you’re ready to start your journey and make a difference,

then don’t delay and apply today!

Apply for this job

Proud member of the Disability Confident employer scheme

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About Disability Confident
Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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