Hospitality Assistant
| Company: | Oakland Care Ltd |
|---|---|
| Salary: | £13.20 per hour |
| Hours: | Full-time |
| Location: | Gillingham, ME8 0SW |
| Job type: | Permanent |
| Posting date: | 21 Jul 2026 |
| Closing date: | 3 Aug 2026 |
Summary
Are you someone who delivers exceptional service with a
touch of luxury? We are looking for a Hospitality Assistant to join our
friendly and dedicated team!
You will contribute to a seamless hospitality experience by
supporting mealtimes, maintaining tidy and well‑organised dining spaces,
managing stock and temperature checks, and assisting residents with their day‑to‑day
non‑care needs.
If you have a passion for creating a warm, welcoming
environment and making people feel at home, we’d love to hear from you.
Apply now and become part of something meaningful!
We offer some excellent rewards and benefits
including:
- We
- Uniform
- Enhanced Bank
- Increased
- Cycle
- Milestone
- Company
- Refer
- Recognition
- Health
- Death
- Long
offer all team members 1 free meal per shift.
provided.
Holiday pay.
Annual Leave entitlement - team members who work with us for 3 years or
more, get extra annual leave.
to Work scheme – why not save money on commuting costs and improve your
health at the same time.
Birthdays - get EXTRA time off to celebrate that special
birthday.
sick pay which is over and above the statutory entitlement.
(subject to length of service)
a Friend Scheme for successful referrals - for all
permanent roles within Oakland Care (T&C's apply).
and staff appreciation initiatives.
Cash Plan (subject to T&Cs).
in Service Benefit (subject to T&Cs).
service awards.
And much more……….
Location: Osbern Manor, 26-28 Hoath Lane, Wigmore, Gillingham ME8 0SW
Hours: 40.25 hours
per week
Pay: £13.20 per hour
Contract: Full-time
Shift: Days
What do you need to succeed:
Our Hospitality Assistants, assist our care teams to provide
an exceptional hospitality service, supporting the Head Chef, Reception Teams,
Housekeeping and Lifestyles Team.
This is a key role at the heart of our residents’ daily
lives, so strong people skills and good organisation are essential. If you have
hospitality experience and a genuine interest in care, this could be the
perfect opportunity for you.
As a Hospitality Assistant, your key responsibilities
will include:
- Assisting
- To
- Help
- Recording and monitoring the temperatures of
- Maintaining
- Attending
with meal service either in resident rooms or dining rooms.
ensure that water/drink jugs are regularly refilled in resident rooms.
set up and clear down tables before and after lunch service.
fridges and dining room service stations to meet compliance standards.
the Bistro to ensure it remains clean, organised and consistently well
stocked.
to residents “non care” related needs including opening/closing curtains,
changing TV channels etc.
To be successful in this role, you need to have/be:
Essential
- Previous
- 'Can
- Customer
experience of working in a similar role within a luxurious setting.
do' attitude and willingness to work with us in ensuring we support our
residents with the best quality service.
facing experience including building working relationships with internal and
external stakeholders.
Personal Attributes:
- Reliable
- Ability
- A
- Able
- Able
- Able
- Motivated
- Motivated
- A
- Able
and punctual.
to work as an effective team member.
professional personal appearance and standards.
to demonstrate an understanding and/or awareness of the sensitivities of
working within a care home environment.
to develop good working relationships and to represent the organisation
professionally.
to build trust and demonstrate an awareness and understanding of
individual differences.
to go above and beyond, and to work with passion and enthusiasm.
to contribute towards the team and home goals.
commitment to grow and learn new things at work.
to remain approachable and calm under pressure.
“Our mission” is to provide exceptional homes
for people to live, love and be loved where everyone is part of our family.
- Family
- Integrity
- Respect
- Exceptional
- Sustainable
Apply now!
If you’re ready to start your journey and make a difference,
then don’t delay and apply today!
Proud member of the Disability Confident employer scheme