GP Receptionist and Administrator


Company:	NHS Jobs
Salary:	£12.71 - £12.96
Hours:	Full-time
Location:	Lowestoft, NR32 3LJ
Job type:	Permanent
Posting date:	20 Jul 2026
Closing date:	3 Aug 2026

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Summary

To receive and book in patient's for Nurses and Doctors. To make appointments for patients. Answer telephone and deal with any resulting enquiries/requests. Accept and action all requests for repeat prescriptions whether requested in person, by e-mail, by fax or by post. To extract medical records for appointments, telephone messages, prescriptions etc. Complete the necessary documentation for temporary residents, immediate necessary treatment and emergency treatment. Charge and collect all private fees for non contracted work. Filing of various documents as required. Receive transport requests from patients and action them according to Surgery policy. Action on a daily basis any requests for home visits. Take messages for the District Nurses. Deal with incoming/outgoing post. Make tea/coffee for Doctors/Staff as required. Keep the reception area neat and tidy. Keep Doctors consulting rooms neat and tidy and clear of medical records and prescriptions that have been completed. Lock away prescriptions, make sure the surgery is as clear of filing as possible in the time allowed, ready for the morning staff. Set alarm if building is empty; lock doors and windows. Electronic summarising of patient medical records Scanning of documents into electronic patient records Typing letters either dictated by clinicians or under own discretion Dealing with emails/e-consultations by using strict protocols to signpost patient to the correct place. Adhere fully to the practice confidentiality and safeguarding policies. Undertake any other duties as may be determined from time to time commensurate with the job role.

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