General Manager
| Company: | Shepherd Neame |
|---|---|
| Salary: | Not specified |
| Hours: | Full-time |
| Location: | Upper Thames St, EC4V 3PT |
| Job type: | Permanent |
| Posting date: | 19 Jul 2026 |
| Closing date: | 18 Aug 2026 |
Summary
General Manager
Samuel Pepys
Employment type: Full Time
Contract: Permanent
Salary: 48000 per annum
General Manager – Lead the Way with Britain’s Oldest Brewer!
At Shepherd Neame, we know that great leadership creates memorable experiences. As a General Manager, you’ll take full responsibility for running the pub, leading your team, and delivering exceptional hospitality. You’ll be the driving force behind the business, ensuring smooth operations and a fantastic experience for every guest.
This is an exciting opportunity for an experienced hospitality leader with a passion for people and a track record of success.
Where You’ll Be Working
Samuel Pepys is a busy riverside London pub located on the North Bank of the Thames between Cannon Street and Blackfriars. A hidden gem in the heart of the City, the stylish loft-style bar and restaurant boasts spectacular river views and our busy function room is a popular venue for meetings and events in the area.
What You’ll Do
- Take full ownership of the pub’s day-to-day operations and overall performance.
- Lead, motivate, and develop your team to deliver outstanding service.
- Manage budgets, stock control, and cost efficiency to maximise profitability.
- Ensure compliance with health, safety, and hygiene regulations.
- Drive sales and implement initiatives to grow the business.
- Handle customer queries and resolve issues promptly and professionally.
- Work closely with senior management to deliver company objectives.
What’s In It For You?
- Competitive Salary
- Early wage withdrawal scheme
- 25% discount on food and drink at Shepherd Neame Managed Houses
- 25% discount on overnight stays at Managed House Hotels
- Up to 40% off select purchases from our Visitor Centre Shop in Faversham
- Exclusive discounts via Sheps Hut on hundreds of high street brands
- Access to a Workplace Mental Health Platform
- Company pension plan
- Enhanced company sick pay
- Career development opportunities across our pubs, Brewery, and Support Office
- Flexible working hours to suit your lifestyle
What You’ll Need
We’re looking for behaviours that make a great General Manager:
- Leadership mindset – you inspire confidence and guide others positively.
- Commercial awareness – you understand how to drive sales and manage costs.
- Positive energy – you bring enthusiasm and a passion for hospitality.
- Responsibility – you take ownership and pride in delivering results.
- Adaptability – you stay calm and proactive when things get busy.
- Customer commitment – you go the extra mile to make guests feel valued.
Heritage, Culture & Our Values
Our heritage inspires our culture, and our values bring it to life:
- Sheps Spirit: Rooted in centuries of brewing tradition, we collaborate and innovate to deliver quality.
- Working Together: Just as our history was built on teamwork, we share knowledge and create an inclusive culture.
- Pride and Passion: We take pride in our craft and act as ambassadors for Britain’s oldest brewer.
- Be Authentic: Honesty and care have always been at the heart of Shepherd Neame and values we uphold every day.
Ready to join a team that blends heritage with innovation?
Apply today and become part of our story!
General Manager
Samuel Pepys
Permanent
48000 per annum