20070 - People, Capability and Engagement Manager


Company:	Ministry of Justice
Salary:	£42,914 - £46,182
Hours:	Full-time
Location:	Glasgow, G5 8AQ
Working pattern:	Hybrid - 2 days remote
Job type:	Permanent
Posting date:	15 Jul 2026
Closing date:	6 Aug 2026

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Summary

Introduction

The Criminal Injuries Compensation Authority (CICA) is an executive agency of the Ministry of Justice (MoJ). We receive over 40,000 applications every year for compensation, from people who have lost loved ones or have been injured as a result of violent crime. We know financial compensation can never fully redress what they have suffered. Nevertheless, what we do is an important part of providing justice for victims and we take pride that the compensation we pay helps people move forward with their lives.

We employ around 350 people and are based in Glasgow city centre. We are a small, engaged, productive workforce with a real sense of corporate community. We want to keep improving our services and the way we work to best serve the public, meet new challenges, deliver value for money and ensure CICA is a great place to work.

The role is based 10 Clyde Place, Glasgow, G5 8AQ and we currently operate a hybrid working business model, where a typical employee works 50% of their week from the office.

The Role

The role will support the delivery of CICA's people and organisational priorities, helping to ensure the organisation has the capability, capacity and engagement required to deliver its strategic objectives.

The postholder will support the development and lead the implementation of Corporate Support priorities, including delivery of the People Survey Action Plan, Strategic Workforce Plan and Learning and Development Plan.

Working closely with senior leaders and stakeholders across CICA, they will coordinate key initiatives and activity across multiple workstreams, provide insight through analysis and reporting, and identify opportunities to improve ways of working.

The postholder will provide leadership and direction to a small team with responsibility for key Corporate Support functions, including learning and development, internal communications and employee engagement activity, ensuring delivery of agreed priorities and outcomes.

This role is at Senior Executive Officer (SEO) grade. SEOs are expected to provide confident, visible leadership and take ownership of delivering high-quality outcomes that contribute to organisational priorities, including the annual Business Plan. They are skilled at building strong, collaborative relationships with a wide range of stakeholders, influencing others, and driving the successful delivery of complex work.

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