Retail Store Detective
| Company: | Mitie |
|---|---|
| Salary: | Not specified |
| Hours: | Full-time |
| Location: | BS16 7AE |
| Job type: | Permanent |
| Posting date: | 13 Jul 2026 |
| Closing date: | 10 Aug 2026 |
Summary
Retail Store Detective - LIDL Location: Avonmouth Region (supporting multiple LIDL stores)Pay Rate: £15.50 per hourHours: Full-time / Flexible - Rota varies to meet operational requirementsJoin the Mitie Retail Security TeamWe are looking for a professional, proactive, and highly motivated Retail Store Detective to join our LIDL contract covering the Avonmouth region. This is an exciting opportunity for an experienced security professional who enjoys working in a dynamic retail environment, helping to reduce loss, protect colleagues and customers, and support stores through effective loss prevention.As a Store Detective, you will work across multiple locations, providing a discreet security presence while identifying and preventing theft, gathering evidence, and supporting stores with investigations and incident management.Key Responsibilities • Conduct covert and overt loss prevention activities.• Detect, deter, and prevent theft, fraud, and dishonest activity.• Identify repeat offenders and organised retail crime where appropriate.• Produce accurate, detailed, and timely incident reports.• Complete high-quality evidence gathering to support investigations.• Carry out lawful apprehensions where appropriate and in line with company policy.• Maximise stock recovery and ensure all recoveries are accurately recorded.• Liaise professionally with store management and local police when required.• Maintain excellent communication with the Operations Management team.• Deliver outstanding customer service while maintaining a security-focused approach.• Ensure all incidents are recorded using the company's reporting systems and completed to a high standard.What We're Looking For • A valid SIA Door Supervisor or Security Guard licence.• Previous retail security or store detective experience is desirable.• Strong observational skills and attention to detail.• Excellent written communication and report-writing ability.• Confidence in dealing with challenging situations professionally and calmly.• A flexible approach to working hours and store locations.Essential Requirements • Access to a reliable vehicle is essential, as the role involves travelling between stores throughout the Avonmouth region.• Mileage reimbursement is provided for authorised business travel.• Flexibility to work an evolving rota in line with client requirements and operational demands.What We Offer • £15.50 per hour.• Mileage reimbursement.• Ongoing training and development.• Opportunity to work across a variety of LIDL stores within the region.• Supportive management team.• Career progression opportunities within the Mitie Retail Security division.If you are an experienced retail security professional with a proactive mindset and a passion for loss prevention, we'd love to hear from you.