Technical Consultant


Company:	Get Staffed Online Recruitment Limited
Salary:	Not specified
Hours:	Full-time
Location:	Needham Market, IP6 8RW
Working pattern:	Remote
Job type:	Permanent
Posting date:	13 Jul 2026
Closing date:	12 Aug 2026

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Summary

Location: Remote

Employment Type: Full-Time (Part-Time also considered)

Salary: Competitive

Our client is seeking a talented and driven Technical Consultant to contribute to their continued growth and success. Working closely alongside the technical and sales teams, you will play a vital, client-facing role in delivering exceptional technical solutions. You will guide clients through their technical requirements - from pre-sales network design and consultancy to post-sales builds and configuration. The provision of these value-added, consultative services is what makes our client stand out in the industry.

This is an excellent opportunity for an experienced professional with a deep understanding of wireless and networking, exceptional communication skills, and a genuine passion for delivering high-level technical customer support.

Key Responsibilities:

- Consultative Support: Provide comprehensive pre-sales and post-sales technical support to clients.

- Ticket Management: Respond promptly and professionally to technical inquiries in line with agreed SLAs.

- Site Surveys and Design: Conduct wireless network design, surveying, and consultancy (requires the ability to travel to various UK-based customer sites).

- Documentation: Accurately document completed work for both internal records and client handovers.

- Systems Maintenance: Assist the existing technical team with maintaining and optimising internal systems.

- Thought Leadership: Create engaging technical content for social media and represent the company at industry conferences.

- Relationship Building: Engage in active vendor and client networking.

Core Services Delivered:

- End-to-end network design.

- Wireless design, site surveying, and advanced diagnostics.

- Pre-configuration of network equipment before client dispatch.

- Remote break-fix support and troubleshooting for customer network configurations.

Skills and Qualifications

Essential Requirements:

- Strong foundational understanding of networking principles.

- Proven expertise in Enterprise wireless networks and wireless design / implementation.

- Experience with dynamic routing protocols (OSPF and BGP) and IPv6.

- Previous experience providing dedicated end-user technical support.

- Familiarity with helpdesk or CRM software platforms.

- Outstanding communication skills and a highly personable approach.

Desirable Experience:

- Wireless design and diagnostics using Ekahau, Hamina or Sidos.

- Working knowledge of Proxmox virtualisation.

- Experience in Wireless ISP (WISP) design.

- MikroTik certification (Engineer level).

- Working knowledge of key vendors, including Ubiquiti, MikroTik and TP-Link.

Why Join:

- Professional Growth: Full vendor training provided to keep your skills sharp.

- Great Culture: Be part of a fast-growing business with a highly supportive, collaborative team environment and a strong industry reputation.

- Time Off: 25 days annual leave plus bank holidays.

- Future Security: Employer pension contributions.

If you have a background as a Network Engineer, Network Administrator, Systems Administrator, IT Consultant, Solutions Architect, or Technical Support Specialist and are ready to step into a dedicated Technical Consultant role, our client would love to hear from you. Apply today!

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