Receptionist | Greater Manchester Mental Health NHS Foundation Trust
| Company: | Greater Manchester Mental Health NHS Foundation Trust |
|---|---|
| Salary: | £25,272 per annum, pro rata |
| Hours: | Full-time |
| Location: | Urmston, M41 5SL |
| Job type: | Permanent |
| Posting date: | 13 Jul 2026 |
| Closing date: | 12 Aug 2026 |
Summary
The Receptionist will provide high‑quality administrative and reception support for patients attending the Moorside Unit. The role includes welcoming and checking in patients within clinic areas, ensuring a positive and efficient first point of contact. The post holder will accurately record patient attendance and clinical outcomes using the PARIS system, supporting smooth clinic operations and contributing to effective patient care.
Please note - This role is not eligible for sponsorship unless you meet criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024.
The post holder will be expected to:
• Provide an effective appointment‑booking service to ensure patients can arrange future appointments before leaving the department.
• Deliver a confidential, efficient, and patient‑focused reception service, acting as a key point of contact for patients, visitors, and external agencies.
• Communicate professionally and courteously with the general public, nursing and medical staff, and other administrative and clerical colleagues across the Trust.
• Ensure all reception processes and administrative tasks are completed accurately and in a timely manner to support the smooth running of the department and maintain a high‑quality service for all users.
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
See attached detailed job description and person specification:
Staff benefits
• Pay Enhancements – 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Excellent pension
• Cycle to work scheme
• Salary sacrifice car scheme
• Wellbeing programme
• Blue Light Card Discounts
This advert closes on Monday 27 Jul 2026
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