Team Administrator | Dorset HealthCare University NHS Foundation Trust


Company:	Dorset HealthCare University NHS Foundation Trust
Salary:	p.a.
Hours:	Full-time
Location:	Poole, BH12 4NB
Job type:	Permanent
Posting date:	10 Jul 2026
Closing date:	23 Aug 2026

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Summary

If you are passionate about helping people with Dementia and want to join our supportive multi-disciplinary teams across the county, you will be joining caring, enthusiastic, skilled and dedicated staff teams. We regularly achieve over 96% positive feedback in the Patient Experience Surveys and we are proud to be innovative in our practice. We regularly participate in research studies and we were awarded our accreditation on the Memory Services National Accreditation Programme developed by The Royal College of Psychiatrists in September 2024.

We are looking for two experienced Band 3 Administrators to join our large Pan Dorset MAS team. Both roles are 5 days per week between Monday to Friday 9am until 5pm.

The successful candidate would be joining a friendly, dynamic, professional multi-disciplinary team in a fast-paced admin environment based Alderney Hospital.

To schedule appointments as required for the services

Use of patients records

Liaising with patients , carers, relatives, GP's relating to appointments, care, the services and meetings.

To be able to audio type and complete letters

To be able to transcribe minutes/notes of meetings , assist in audits and surveys as and when required.

To act as a first point of telephone contact for the service, being courteous and professional at all times

To take messages and ensure safe relay to the recipient

To assist with senior administrator responsibilities including assisting with inductions and training.

At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to create healthier lives, empowered citizens and thriving communities.

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidate’s individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.

All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contactdhc.wideningparticipation@nhs.net

Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.

This advert closes on Sunday 26 Jul 2026

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