Medical Support Secretary (Pathway Co-ordinator) - Urology


Company:	University Hospitals of Derby and Burton NHS Foundation Trust
Salary:	£25,760 - £27,476 per annum
Hours:	Full-time
Location:	Burton-On-Trent, Staffordshire, DE13 0RB
Job type:	Permanent
Posting date:	10 Jul 2026
Closing date:	9 Aug 2026

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Summary

A Vacancy at University Hospitals of Derby and Burton NHS Foundation Trust.

We recognise that Medical Secretaries and Pathway Co‑ordinators play an essential role in delivering high-quality patient care. As a key point of contact for patients, clinicians and wider teams, you will help ensure services run smoothly and that patients receive timely, accurate information throughout their care pathway.

We are looking for an organised and compassionate individual to join our Urology team at Queen’s Hospital Burton. You will be part of a supportive administrative team, working alongside six consultants, contributing to a collaborative and patient-focused service.

Why join us

You will join a supportive administrative team within Urology, contributing to a patient-centred service supporting six consultants, with opportunities to develop skills and support service improvements.

About the role

You will act as a key point of contact for patients, consultants and clinical teams, responding to queries professionally and sensitively. The role includes managing consultant diaries, coordinating patient pathway administration, and producing clinical correspondence within agreed timescales. You will support waiting list management (including RTT), liaise with wards and departments to ensure continuity of care, and escalate urgent issues appropriately.

About you

We welcome applications from individuals with experience in an administrative, customer care or patient-facing role. You will have strong organisational and prioritisation skills, effective communication with patients, carers and colleagues, and confidence using IT systems including Microsoft Office. A collaborative and flexible approach to team working is essential.

Closing date of applications: 16 July 2026

Interview date: 30 July 2026

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

• Development opportunities, both professional and leadership development

• On-going support from recruitment to when you join our team and beyond.

• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts:

• We see on average 4810 OP appointments a day.

• We are the 4th busiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.

• An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.

• Our hospitals admit an average of 195 emergency patients daily.

• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.

• We are one of only 7 Trusts nationally with more than 50 operating theatres.

• We carry out more than 140 elective procedures each working day.

• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.

Our commitment to inclusion

We are committed to an inclusive workplace where everyone feels valued and respected. We encourage applications from all backgrounds, including those with disabilities, long-term conditions or caring responsibilities. Flexible working and reasonable adjustments are supported wherever possible.

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB – this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AI generated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorshipSkilled worker: Health and Care Visa | NHS Employers

Important visa information:Due to UK Home Office immigration rule changes effective from 22 July 2025, applicants sponsored under Occupation Code 6131 (Nursing Auxiliaries and Assistants) may not be eligible to bring dependants under the Skilled Worker route if their Certificate of Sponsorship is issued on or after this date. Applicants are responsible for understanding how these rules apply to their individual circumstances. The Trust cannot provide immigration advice. Further information is available on theSkilled Worker visa: Your partner and children - GOV.UK

Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below).

This advert closes on Thursday 16 Jul 2026

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