Band 2 Dietetic Clinical Support Worker | East Lancashire Hospitals NHS Trust


Company:	East Lancashire Hospitals NHS Trust
Salary:	£25,272 pro rata
Hours:	Part-time
Location:	Brierfield, BB9 5SQ
Job type:	Permanent
Posting date:	10 Jul 2026
Closing date:	12 Aug 2026

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Summary

We are looking for an enthusiastic clinical support worker administrator to work in a fast paced clinical service. The suitable candidate would join our clinical support worker admin team supporting the Dietitians and Dietetic staff across the Dietetic service for East Lancashire.

This is a part time role working 30 hours across Monday to Friday (6 hours per day) . The team working hours are between 8.30am to 4.30pm and the successful post holder can agree prior to post commencement their preferred start and finish times within these hours. The service is happy to support school hours working.

The post is primarily based at Brierfield Health Centre.

Be the first point of contact for patients contacting the department.

Ensure urgent patient requests are managed in a timely manner and the relevant Dietitian is aware.

Support Dietitians with their patient preparation for clinics, patient groups, domiciliary visits and telephone reviews.

Action Dietitian requests following their patient reviews for example sending patients relevant diet sheets/ information or tube replacement parts or outcomes of nutritional supplement drink trials.

Complete clinic inputting data for specialist clinics

Undertake general administrative duties to support the clinical teams.

Provide remote cover for the other clinical support worker teams based at Royal Blackburn Hospital covering the Paediatric, Diabetes, Gastroenterology, Oncology and ward Dietetic teams.

You will be primarily based at Brierfield Health Centre in the clinical support worker team covering the Community Nutritional Support, Weight Management, Diabetes and Renal Dietetic teams.

The post holder would be supported by a Team administrator as well as from fellow peer clinical support worker administrators in the team and from across other clinical support worker teams in the Dietetic service.

You may need at times to work from other Dietetic locations including Royal Blackburn Hospital and other localities across East Lancashire for example for training purposes.

The Dietetic Department has nearly 80 staff and is based across East Lancashire and covers a wide range of specialties both in the hospitals and in the communities. It is well respected in the region and is know for its development and innovation.

Suitable candidates should have :

Good IT skills as the majority of the role is IT based.

Good communications skills including helpful telephone manner and good problem solving skills. The majority of the role requires interaction with patients by telephone to help solve their queries.

Ability to perform a range of administrative duties including accurately documenting in patient records or collating information from patient systems.

Organisational and time management skills to ensure tasks are prioritised and urgent patient queries are managed in a timely manner.

Good interpersonal skills - the role requires supporting the busy clinical teams working at fast pace.

The department uses patient systems such as EMIS, Cerner and ICE so experience working with these system would be desirable

This advert closes on Friday 24 Jul 2026

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