Interim Head of Employee Relations-Bank | Croydon Health Services NHS Trust


Company:	Croydon Health Services
Salary:	£41.01 Including WTD
Hours:	Full-time
Location:	croydon, CR7 7YE
Job type:	Permanent
Posting date:	9 Jul 2026
Closing date:	8 Aug 2026

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Summary

We are seeking an experienced and dynamic HR professional to provide interim cover for the role of Head of Employee Relations, leading a modern, proactive ER function that enables early intervention, confident decision making and a positive organisational culture.

Croydon is a welcoming, inclusive and people centred organisation where relationships matter and colleagues are genuinely valued. At a time of change and opportunity, this is a pivotal leadership role where you will maintain momentum in the delivery of our employee relations agenda and support the continued development of a forward thinking service that positively influences organisational culture.

This is an exciting opportunity to join our HR and Organisational Development directorate on an interim basis. In this strategic leadership role, you will lead the Trust's employee relations function, embedding a values based, compassionate and person centred approach to managing people issues while ensuring continuity of service and leadership.

You will lead on complex and high risk employee relations matters, applying strong employment law expertise while promoting innovative and practical approaches to early resolution. You will oversee high quality investigations, support the ongoing development of modern policies and tools, and strengthen management capability across the organisation.

Working closely with senior leaders, trade unions and key stakeholders, you will provide credible challenge and influence decision making, strengthening trust and confidence in employee relations as a proactive, accessible and solutions focused service.

As a member of the HR leadership team, you will contribute to senior decision making and play a key role in supporting organisational priorities, service improvement and the delivery of the People agenda during the interim period.

If you are an inspiring leader with significant experience in employee relations, employment law and organisational change, and a passion for improving services and developing others, we would love to hear from you.

Join us and help create a culture where our people feel supported, valued and empowered to deliver exceptional care.

Provide strategic leadership for the Employee Relations function, embedding a proactive, early resolution and improvement focused approach.

Lead and oversee complex and high risk employee relations cases, including investigations, ensuring fair, timely and legally robust outcomes.

Act as a trusted advisor and critical friend to senior leaders, influencing decision making and organisational culture.

Build strong partnerships with trade unions and key stakeholders to strengthen confidence in employee relations.

Lead service improvement and modernisation of ER, including policy development, use of data and more efficient ways of working.

Develop and lead the ER team, building capability and delivering projects at pace aligned to Trust priorities.

Croydon Health Services NHS Trust provides hospital and community services across Croydon through a range of clinics and specialist centres. Formed in August 2010 from the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust, we employ around 4,100 staff serving a diverse population of over 360,000 people.

Our main site, Croydon University Hospital, is one of the busiest in London. We are also leading the way in delivering more healthcare in community settings and people’s homes. Our district nursing teams, Allied Health Professionals and community matrons care for people of all ages across the borough.

Like the wider NHS, we are working hard to meet increasing demand. With the right people on board, we continue to innovate and transform our services to provide the highest quality care for local residents. We place strong emphasis on education, training and career development for all staff.

If you want to make a real difference, challenge yourself and be part of a Trust that’s shaping local healthcare, Croydon Health Services could be the place for you.

At Croydon Health Services NHS Trust, we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.

This advert closes on Sunday 19 Jul 2026

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