Business Analyst
| Company: | SARR Hotels Limited |
|---|---|
| Salary: | £13 |
| Hours: | Full-time |
| Location: | Basingstoke, RG21 3PR |
| Working pattern: | On-site |
| Job type: | Permanent |
| Posting date: | 9 Jul 2026 |
| Closing date: | 8 Aug 2026 |
Summary
BUSINESS ANALYST
Job title: Business Analyst
Pay: £13.00 per hour
Contract type: Full-time
Location: Crowne Plaza Basingstoke (in person)
Role Overview
The Business Systems Analyst is responsible for managing and developing the organisation's operational systems infrastructure, ensuring system integrity, security, compliance, and continuity across multiple business platforms. This role ensures that all business systems are correctly configured, integrated, and aligned with operational requirements, supporting functions across reservations, accounting and finance, payroll, training, health and safety, and performance monitoring.
The postholder will lead system governance, access control, data integrity, backups, GDPR controls, and technical system coordination. This includes maintaining accurate system structures, supporting administrative onboarding and offboarding processes across platforms, and ensuring systems remain reliable and secure.
This is a systems governance and infrastructure role, focused on the correct functioning of business platforms rather than operational delivery.
Key Responsibilities
Systems Infrastructure and Governance
Manage and oversee the organisation's business systems architecture and structure across operational and administrative platforms.
Manage system settings, user access, and workflow functions across Flexkeeping, HRIS, SAEKER, Pleo, Xero, Flow, MAPAL, and the Document Management System.
Maintain system stability, performance, access governance, and user permissions.
Ensure systems are configured in line with operational policy and compliance requirements.
Develop standard workflows across all platforms to ensure consistency and control.
Regularly audit all systems and troubleshoot issues, coordinating resolutions with technical support teams where required.
Identify opportunities to streamline workflows through system improvements or configuration changes.
System Integrity, Security and GDPR Compliance
Maintain system security controls including access levels, role-based permissions, and audit trails.
Ensure GDPR compliance in system use, data storage, employee records, and data retention practices.
Maintain backup structures, restore readiness, and continuity processes for critical systems.
Support cyber security best practices and internal data protection standards.
Administrative Onboarding & Offboarding Across Systems
Manage user setup and role permissions for starters, movers and leavers.
Ensure accounts are removed or disabled promptly on termination or role change.
Maintain system record accuracy for training, payroll, compliance, and access authorisation.
Accounting Systems Control (Xero Governance)
Set up and maintain Xero system controls and finance integrity checks.
Ensure correct data mapping, account structures, approval workflows, and permission controls within Xero, and consistency with linked platforms such as Pleo and Flow.
Monitor consistency of finance system usage to support reporting accuracy and audit readiness.
Systems Alignment With Business Operations
Ensure business systems remain aligned with operational workflows and real-world processes.
Identify gaps where systems are not supporting operations effectively and implement improvements.
Coordinate system changes, upgrades, and integrations, ensuring minimal operational disruption.
Multi-System Oversight (Reservations, Finance, Payroll, Training, H&S)
Oversee system connectivity and workflow performance across approx. 20+ operational systems, ensuring correct system structure for:
Reservations / room status control
Accounting and finance platforms — Xero
Payroll and HR records — HRIS
Training and development logs — MAPAL
Health and safety and maintenance compliance systems — Flexkeeping
Incident systems and audit reporting — SAEKER, Document Management System
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