Support Secretary | Mersey Care NHS Foundation Trust


Company:	Mersey Care NHS Foundation Trust
Salary:	£25,760 - £27,476 pro rata
Hours:	Part-time
Location:	Southport/Various, PR8 3RJ
Job type:	Permanent
Posting date:	9 Jul 2026
Closing date:	21 Aug 2026

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Summary

An exciting opportunity has arisen at within the Community pain Service for a highly motivated and enthusiastic part time Support Secretary to join our Therapies and Specialist hub Team. This role will be supporting the clinicians and the medical team within Therapies and Specialist hub.

The successful candidate will be expected to provide a comprehensive and high quality secretarial/administrative support service undertaking a wide range of administrative tasks, including personal responsibility for a number of delegated tasks, of other secretarial support staff within the Service.

The postholder will be expected to work with a flexible approach maintaining confidentiality at all times when dealing with service users / staff information.

Attend weekly meetings, take notes prepare agenda’s and other papers as require. Typing of clinic letters.

Sort and prioritise mail for the team dealing with all correspondence confidential

Respond to all telephone, e-mail and general enquiries ensuring that appropriate messages are e-mailed or action is taken

Liaise with colleagues at all levels both within the team and across other agencies and in other organisations.

Ensure provision of secretarial support to the Service. The post holder will propose any necessary changes of local protocols necessary to aid service improvement.

Maintain appropriate supplies for the team, being responsible for all necessary ordering of supplies/ equipment.

Collate incoming invoices, keeping a record of invoices paid and process any invoice queries that may arise

The post holder shall as necessary provide cover for and undertake duties of absent colleague

The post holder shall follow all the policies and procedures of the organisation.

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Organise the diaries and commitments of managers, including scheduling of meetings, conferences.

Attend weekly meetings, take notes prepare agenda’s and other papers as required

Sort and prioritise mail for the team dealing with all correspondence

Respond to all telephone, e-mail and general enquiries ensuring that appropriate messages are emailed or actioned.