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Project Admin Support - Severe Mental Illness (SMI) | Pennine Care NHS Foundation Trust

Company:Pennine Care NHS FT
Salary:£25,760 - £27,476 PA, pro rata
Hours:Full-time
Location:Ashton Under Lyne, OL6 7SR
Job type:Permanent
Posting date:9 Jul 2026
Closing date:8 Aug 2026
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Summary

Job Summary

 To provide efficient and effective administration support as part of the Severe 

Mental health (SMI) physical health function which operates across primary 

and secondary services

 To undertake the administration of all referrals received into the service

 Report to the  Health support Team Manager who will provide ongoing 

support and guidance.

 To work alongside primary partners in supporting the process

 Support GPs in the reviewing of SMI registers held in primary care.

 Support patients in accessing appointments

 Provide administrative support for the Health Support team including typing, diary 

management, meeting organisation, preparation of reports using a range of 

Microsoft Office programmes, filing and photocopying 

 Manage enquiries from staff, service users/relatives, members of the public, 

Consultants and other outside organisations 

 Maintain a manual and electronic filing system 

 Responsibility for the taking, typing and circulation of minutes, agendas, memos 

and other documents alongside general administration duties 

 Dealing with postal and electronic mail, telephone and reception queries and 

messages 

 To provide cover for colleagues on annual leave or sick leave, ensuring the 

provision of a flexible, effective and efficient clerical and administration service to 

the borough management team 

 Liaison with external contacts and organisations, other hospitals and Trust staff, 

community services, Social Services, third sector and VCSE

 Support and prompt patients in accessing appointments, and escalate when they 

are unable to.

 Promoting good client care and anti-discriminatory practice. This may involve 

dealing with clients in a distressed state and or where there are barriers to 

understanding.

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

 Provide administrative support for the Health Support team including typing, diary 

management, meeting organisation, preparation of reports using a range of 

Microsoft Office programmes, filing and photocopying 

 Manage enquiries from staff, service users/relatives, members of the public, 

Consultants and other outside organisations 

 Maintain a manual and electronic filing system 

 Responsibility for the taking, typing and circulation of minutes, agendas, memos 

and other documents alongside general administration duties 

 Dealing with postal and electronic mail, telephone and reception queries and 

messages 

 To provide cover for colleagues on annual leave or sick leave, ensuring the 

provision of a flexible, effective and efficient clerical and administration service to 

the borough management team 

 Liaison with external contacts and organisations, other hospitals and Trust staff, 

community services, Social Services, third sector and VCSE

 Support and prompt patients in accessing appointments, and escalate when they 

are unable to.

 Promoting good client care and anti-discriminatory practice. This may involve 

dealing with clients in a distressed state and or where there are barriers to 

understanding.

AFC 7/10/21 JME-273-21 Project Admin Support band 3

 To ensure all relevant referral information is recorded on PARIS and other local 

data systems, and be responsible for the accuracy of the information contained 

within the system.

 To communicate in a manner that is consistent with Trust policies and 

procedures whilst presenting a positive image of the service 

 To manage diaries effectively, ensuring that competing priorities are effectively 

and efficiently dealt with 

 The ability to prioritise own workload, organise and plan busy schedules 

 To order and maintain sufficient levels of stationery and supplies for the 

department 

 To continuously review administrative processes within the team and contribute 

to the ongoing development of the service 

 To collect information and produce statistics as and when required by the 

borough management team for audit and research purposes 

This job description is not exhaustive, but is intended to give an overall picture of the 

role. Other duties within the general scope of the post may be required from time to time. 

The duties of the post and job description can be reviewed through the agreed process.

This advert closes on Thursday 23 Jul 2026

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