Service Advisor


Company:	Perfect Placement UK Ltd
Salary:	£27,000 - £36,000
Hours:	Full-time
Location:	Poole, BH17 7EJ
Job type:	Permanent
Posting date:	9 Jul 2026
Closing date:	7 Aug 2026

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Summary

Service Advisor opportunity in Poole, Dorset with our client, a well-established motor retail dealership. We are recruiting on their behalf for a skilled Service Advisor to lead the customer experience, manage service bookings, and support workshop productivity.

Benefits of a Service Advisor:

- Basic salary of £27,000 per annum, with OTE up to £36,000 uncapped

- Working hours 08:00 to 18:00, Monday to Friday

- Saturday flexibility only when required, paid at the overtime rate

- 22 days holiday plus bank holidays, increasing after five years’ service

- Additional employee benefits

Duties of a Service Advisor:

- Act as the primary point of contact for customers, delivering a professional service from initial enquiry through to vehicle handover

- Book in vehicles for maintenance and repairs, ensuring a smooth and efficient customer journey

- Provide clear, accurate advice on required service and repair work

- Upsell appropriate service and parts to maximise workshop productivity and customer satisfaction

- Liaise with the workshop team to ensure timely completion and accurate status updates

- Maintain accurate and up-to-date service records and customer details

Requirements of a Service Advisor:

- Previous experience as a Service Advisor within a motor dealership or independent garage

- Strong communication skills and a professional customer-focused manner

- Excellent organisational ability and attention to detail

- Proven rapport-building skills with customers and team members

- Knowledge of motor vehicle service processes; parts sales understanding is desirable

Contact Consultant Tom Wharton, Automotive Recruitment Specialist at Perfect Placement covering Poole and Dorset, today to discover more about this fantastic opportunity.

Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.

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