Aftersales Manager


Company:	Perfect Placement UK Ltd
Salary:	£40,000 - £65,000
Hours:	Full-time
Location:	Birmingham, B34 6DT
Job type:	Permanent
Posting date:	9 Jul 2026
Closing date:	7 Aug 2026

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Summary

Aftersales Manager Opportunity: Birmingham Main Dealer

We are recruiting for an Aftersales Manager on behalf of our client, an established main-dealer-type site in Birmingham with a strong aftersales KPI focus. This Aftersales Manager role offers a basic salary of up to £40,000 with an OTE of £65,000+.

Benefits:

- Monday to Friday with weekend rota

- Company car scheme (access to up to two company-branded vehicles)

- Pension contribution up to 7% employer contribution

- 22 days’ annual leave plus bank holidays, increasing to 26 days with length of service

- Private medical cover (single policy)

- Exclusive company discounts on new vehicles and aftersales services

- Employee Assistance Programme

- Reward Gateway employee discounts portal

- Learning and development opportunities

- Occupational health support

- Worldwide personal accident insurance

- Health cash plan

- Shared incentive plan and family-friendly policies

Duties:

- Drive performance of the workshop technician team to maximise efficiency, sold hours, and first-time fix

- Lead the customer-facing team to maximise upsell while maintaining exception customer service

- Adopt new digital systems and processes as part of the dealership digitalisation strategy

- Develop skills, knowledge, and career progression of Aftersales Manager team members

- Optimise operational processes within the customer journey, including Vehicle Health Checks

- Ensure compliance with group financial processes, DVSA MOT requirements, and relevant Health & Safety regulations

- Improve departmental performance and contribute across the whole dealership

Requirements:

- Proven experience as an Aftersales Manager or in a senior aftersales leadership role within a franchised/main dealer environment

- Strong KPI management and performance improvement capability

- Confident people leadership with a coaching approach

- Commercial understanding of workshop efficiency, sold hours, and upsell performance

- Ability to implement process and systems change, including digital tools

- Clear understanding of compliance responsibilities, including MOT and Health & Safety requirements

- Full, valid UK driving licence (where required for the role)

Contact Archie Lawson, Automotive Recruitment Specialist at Perfect Placement covering Birmingham and West Midlands, today to discover more about this fantastic Aftersales Manager opportunity.

Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career.

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