Ward Manager | Chelsea and Westminster Hospital NHS Foundation Trust


Company:	Chelsea and Westminster Hospital NHS Foundation Trust
Salary:	£49,387 - £56,515 per annum plus HCAS
Hours:	Full-time
Location:	Isleworth, TW7 6AF
Job type:	Permanent
Posting date:	7 Jul 2026
Closing date:	6 Aug 2026

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Summary

To be responsible for the overall management of the clinical area, Richmond ward and the professional development of staff within Planned Cared Division. The Ward Manager will provide advice and support to the whole multidisciplinary team in caring for patients. The Ward Manager will be expected to maintain high standards of care and be accountable for auditing those standards.

To be responsible for the overall management of the clinical area, Richmond ward and the professional development of staff within Planned Cared Division.

The Ward Manager will provide advice and support to the whole multidisciplinary team in caring for patients. The Ward Manager will be expected to maintain high standards of care and be accountable for auditing those standards. The post holder will be responsible for maintaining a suitable and safe environment for patients and staff. On occasions, the post holder will deputise for the Matron in their absence.

The post holder will be responsible for providing leadership and professional development for the nursing and support workers within the clinical area. They will provide professional advice and support to the whole multidisciplinary team in caring for patients.

The post holder will also provide nursing leadership for implementation and evaluation of all education, training and development of staff. They will develop, implement and evaluate policies, guidelines and protocols for the management of patients attending the clinical area in conjunction with the specialist MDT teams. They will be responsible for the interpretation of and maintaining compliance with Trust policies.

The post holder will aim to ensure that all patients are provided with a safe and high quality standard of care. They will be aware of the Care Quality Commission and work with the multidisciplinary team ensuring that they are maintained.

Our Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5m, providing full clinical services including maternity, A&E and children’s services, plus specialist HIV and sexual health care. The CQC rates us Good in safety, effectiveness, care and responsiveness, and Outstanding in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and an £80m Ambulatory Diagnostic Centre at West Mid.

We are delivering sustainable healthcare through our Green Plan. In line with Greener NHS ambitions, we aim for net zero carbon emissions by 2045. Achieving this requires collective effort. We encourage staff to reduce their impact on carbon, waste and pollution wherever possible. Every action counts to create a healthier, more sustainable future.

We are committed to equal opportunities and believe diversity drives innovation and excellence. We welcome applications from the global majority, veterans and underrepresented communities, valuing the perspectives they bring.

If you haven’t heard from us within 3 weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probation.Some roles may require weekend shifts at multiple sites.

Management:

· Toberesponsiblefor theprovisionofnursingcareontheward24houraday.

· Recruitandretainaworkforcequalifiedtomeettheneedsofthepatientsinthatarea.Thismayincludenursing staff, support workers, administrative staff, and housekeeping staff.

· Managewardstaffingdaytodaytoensureeffectiveuseofresources.Thisincludesresponsibilityfortheduty rotas, annual and study leave, bank and agency usage.

· Ensurethatallstaffintheareaundergoannualperformance developmentreviewsandhaveeducationalneeds of the area.

· Identifyandinvestigateanyissuesofconduct,disciplineandperformancewithinyourteam,inaccordancewith trust policies and procedures, in liaison with the Matron.

· Maintaining the area budget (pay and non-pay) within the agreed budget. Report and investigate anydeviation from this position (both deficits and surpluses). Also to deliver

· Maintain a safe and acceptable environment for patients, visitors, students and staff, reporting and taking appropriate action on anyhazards, incidents, faultyequipment or inadequate standards of cleaning. Coordinate the reporting of all such incidents for the area in liaison with the Divisional Risk Manager and Matron.

· Collect data and provide essential information in a timely and accurate manner as requested by the directorate and trust management teams. This could include dependency studies, manpower and a variety of audits.

· To ensure safe custody and administration of drugs in accordance with Trust policies and procedures and in liaison with the pharmacy team latest versions. Disseminate any changes in policy and procedures in a timely manner. Work within these policies.

· To participate in meetings and project work as identified and delegated by the Matron, Service Managers and Divisional Nurse.

· DeputiseandactupfortheMatronifrequired.

· Toinvestigateandrespondtoinformalandformalcomplaintsinatimelymannerencouraginganopenlearningenvironment.

· Tomonitorallincidentsthatoccurwithintheclinicalareaundertakingrootcauseanalysisasrequired.

· Tomanageanychangesinpracticeorlearningidentifiedthroughincidentreviews.

Clinical/ProfessionalRole:

· Toactasarolemodelofexpertclinicalpracticeinthespecialty.

• · Tobearolemodelandeffectiveleader.

· Toparticipateindirectpatientcare and taking regular clinical role.

· Toworkcloselywithcarersandrelativestoensureindividualizedpatientcentredcareisprovided.

· Toobtainpatientandrelativefeedbackbyundertakingclinicalroundswiththeaimofprovidingexcellent standards of care.

· Toensurethatnursingdocumentationismaintainedtoahighstandardandtoauditdocumentationinliaisonwith theMatron.BeacompetentuserofandparticipateintheongoingdevelopmentoftheElectronicPatient Record.

· Toworkincloseliaisonwithothermembersofthemultidisciplinaryteam.

· Topromotethedevelopmentofevidencedbasedpracticeontheward.

· Topromoteclinicalsupervisiononthewardwithinthe

· Toensurehighstandardsofcarearegiventoallpatients,monitoringthisthroughspotchecksandclinicalquality indicators outcome measures.

· ExploreopportunitiestodevelopnursingrolesinaccordancewiththeChiefNursingOfficerof

· Advisepatientsonthepromotionofhealthandthepreventionofillness

· Toliaisewithotherdepartmentsinthehospitale.g.Estates,Facilities,Finance,IT,

· Toensurethatservicessuppliedareofanacceptablestandardandproblemsidentifiedareregisteredand addressed. On-going or serious problems will be notified to the line manager.

EducationalRole:

· Toidentifyeducationalneedsofallmembersofstaffthroughregularappraisalandreview,takingappropriate action in liaison with the Matron

· Tobeawareoftheeducationalneedsofstudentnursesensuringthatpreceptorsandassessors areavailable. Work in close liaison with the Practice Facilitators and other educational staff.

· Toberesponsiblefortheorientationanddevelopmentofnewstafftothearea,includingtheallocationofapreceptor.

· Toensurethewardmaintainsasoundlearningenvironmentforallstudents.

· Organiseandparticipateineducationalactivities(e.g.teaching programmes)withinthe clinicalarea.

ProfessionalDevelopment:

· Toparticipateinownperformancedevelopmentreview,developingandactioningaPersonalDevelopmentPlan (PDP) in liaison with the Matron.

· Toattendappropriateeducationalprogrammestodevelophis/herselfandteaminaccordancewiththeneedsof the service.

· ToadhereatalltimestotheNMCCodeofProfessionalConduct,andanyotherNMCguidelinesandregulations.

This advert closes on Monday 20 Jul 2026

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